Bringing Web 2.0 to the Enterprise: Leveraging Social Computing Technologies for ERP Applications


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Source: Epicor
Date: January 2009
Type: White Paper
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Overview: Software vendors and businesses are bringing Web 2.0 capabilities- such as enterprise search, Web-based collaboration, and mashups, from the consumer realm to business applications to address end user and IT challenges.

Web 2.0 technologies bring capabilities to business users that were not possible previously. These include enabling users to securely access structured and unstructured information across the enterprise in a single search; enhancing collaboration both internally and with partners, suppliers and customers; boosting the usability of business applications; improving the ability to customize and integrate applications; as well as simplifying application upgrades and maintenance. The strategic value of these capabilities depends on the organization’s business strategy.

While many business users are familiar with these technologies through personal use, they remain uncertain as to how these technologies can provide strategic benefits to their business.

Therefore, most organizations are not incorporating Web 2.0 technologies strategically. This whitepaper describes the business challenges addressed by new Web 2.0 technologies, and ways that organizations can incorporate them to create powerful new business models.

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Business Intelligence : Analytics, Business Process Management, Content management, Dashboards, Data Mining, Performance Management, Databases, Datamarts/Data Warehouses, Information Management, Knowledge Management, Data Quality

Development : Open Source, Windows/.NET, Web Development, Security, Mobility, Java, High Performance Computing, Embedded Systems, Development Tools, Database, Architecture & Design, C/C++

Government : Cloud/SaaS, Leadership, Information Management, Federal, Mobile & Wireless, State & Local, Enterprise Applications, Security, Policy & Regulation, Enterprise Architecture

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Infrastructure : ATM, Ethernet/Gigabit Ethernet, Frame relay, IPv6, Traffic Management, Network/Systems Management, PBXs, Printers, Remote Access, Routers, Switches, UPS, VPNs, WAN Optimization/Acceleration, Wide Area File Services

Internet : B2B, B2C, Browsers, E-Business/E-Commerce, E-retail, Google, Social Business, Internet Security, Search, Social Networks, Traffic Reporting/Monitoring, Web 2.0, Web Development, Internet Policy

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Personal Tech : Blackberry, Bluetooth, Bluray, Digital Cameras, Digital Music, Digital Rights Management, Virtual worlds, iPhone, iPod, Peripherals, Smartphones, TVs/Home Theater, Global Positioning Systems

Security : Security Administration, End user/Client Security, Encryption, Cyberterror, Attacks/Breaches, Application Security, Antivirus, NAC, Perimeter Security, Privacy, Vulnerabilities and Threats, Storage Security, Intrusion Prevention

Services : Telecom/Voice Services, Business Process Outsourcing, Business Services, Disaster Recovery, Systems Integration, Hosted Storage, Internet/Data Services, Outsourcing, Software as a Service, Hosted Applications

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