TechWeb Digital Library

The Path to Intelligent Communications: Service Oriented Communications and SIP in the Contact Center and Across the Enterprise

Source: Avaya
Date: January 2008
Type: White Paper
Rating: (0)

Overview: Winning depends on each player being a highly skilled specialist in their role. This paper explains service oriented communications, a business concept that moves the game of enterprise communications to the World Cup level. Self-contained communication applications that once played every role are now moving toward a team approach, where the specialist at a given function provides that function as a service to the other applications on the network. This advance is known to information technology professionals as a service oriented architecture, or SOA.


Click here to download now

View all content from this source

Not what you’re looking for? Search again
Go Advanced »
Email Alert

Receive an email alert whenever new content is added to the Internet section of the TechWeb Digital Library

More Internet Resources

Eradicate SPAM & Gain 100% Assurance of Clean Mailboxes
As long as online marketers profit from its use, email spam will be a serious problem for businesses of all sizes....

Internet Protocol Communications on the Brain
Sometimes a business communications technology appeals to CIOs and other senior executives as much as it does to IT teams. The technology in this case is IP communications — VoIP...

More On Internet