The Critical Role of Transaction Management in Your SOA: Establishing Metrics for Strategic Success and Real Business Value
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Overview: Business executives are weighing many interpretations about an evolutionary shift in IT architectural style would mean to their enterprise. The authors in this white paper offer a compelling case for thinking today about how an organization monitors, qualifies and quantifies the business value of SOA. In turn, management of individual transactions with real dollar values against established metrics is necessary to measure success in resolving business problems within the framework of the SOA. Performance management, availability management, operational management and transaction management are concepts discussed in this framework of a hierarchy of management and monitoring data.