BPM for Dummies
[ Source: IBM ]
August 2012- Unleash the power of technology as a competitive advantage! Learn how your entire enterprise can become far more agile, helping you meet your goals with Business Process Management (BPM).
Download Business Process Management For Dummies, IBM Limited Edition, now and learn how BPM creates value through growth, improved performance, better productivity, higher staff effectiveness, and better customer service.
You discover why changing to BPM now makes sense for your organization, how ...
How To Build a Mission-Critical Data Center
[ Source: HP ]
May 2012- Infrastructures must be able to quickly and cost-effectively adapt to evolving needs. Unfortunately, many companies cannot achieve this response with their current data center network architectures. The traditional three-tier model of access, aggregation, and core switching is an operational nightmare.
This white paper unveils a solution that streamlines the design of next-generation data centers to ensure the superior resiliency, performance, and agility that enterprise networks now require.
Avoiding the 8 Common Mistakes of Windows 7 Migration
[ Source: Dell/Microsoft ]
September 2011- The recession put important things on hold for many organizations, like upgrading to new client systems. Now organizations such as yours are ready to upgrade and gain from better performance and efficiency by purchasing new laptops and notebooks with Windows 7 factory-installed.
Before you move dozens - or hundreds - of important business applications into a new environment, find out how other organizations tackled this challenge.
Download "Avoiding the 8 common mistakes of ...
Accountable Care and the Cloud: The Future of Medical IT
[ Source: Siemens ]
July 2011- In this podcast, Dan Emig and David M. Hamilton of Siemens Medical explain how the cloud can help healthcare providers significantly improve business performance by shifting allocation of their limited budget and human resources away from lower-value back-office operations in favor of higher-value clinical and patient-facing services.
The cloud does this by 1) allowing healthcare IT organizations to leverage the economies of scale offered by shared, on-demand infrastructure and 2) providing turnkey access to state-of-the-art ...
Advanced Malware Exposed
[ Source: FireEye ]
May 2011- This handbook shines a light on the dark corners of advanced malware, both to educate as well as to spark renewed efforts against these stealthy and persistent threats. By understanding the tools being used by criminals, we can better defend our nations, our critical infrastructures and our citizens. The "Operation Aurora" incident represents an example of how the threats have escalated, revealing how advanced malware is being used in a systematic, coordinated fashion to achieve ...
Creating a Timeline for Deploying Windows 7 and Eliminating Windows XP
[ Source: Dell/Microsoft ]
February 2012- Windows XP support ends April 8, 2014. Therefore, organizations must decide when to begin their migration to Windows 7, set a target date to have Windows XP out and define the scope of the project.
This research paper reviews Gartner's key findings and recommendations for deploying Windows 7.
CISO Guide to Next Generation Threats
[ Source: FireEye ]
May 2011- Over 95% of businesses unknowingly host compromised endpoints, despite their use of firewalls, intrusion prevention systems (IPS), antivirus and web gateways. This situation-the new status quo-results from criminals leveraging multiple zero-day vulnerabilities, commercial-quality toolkits and social media to perpetrate next-generation threats. These threats move "low and slow" and use several stages and channels to duck traditional defenses and find vulnerable systems and sensitive data.
Read this paper and learn how to regain the upper ...
8 Things That Could Affect Your Business IT Security In The Next Two Hours
[ Source: NETGEAR ]
August 2011- Discover the secrets over-priced security consultants don't want you to know. Network security is not just about preventing a breach, it's about making every working day as productive as possible by preventing external threats.
Where should you start? Download this security brief and NETGEAR will show you the 8 things to do to improve your security posture right now.
Gartner Magic Quadrant for Enterprise LAN
[ Source: HP ]
May 2011- Major LAN purchases and upgrades should not take place without a full competitive review. This Gartner Magic Quadrant reviews the strengths and weaknesses of the major players; including, Alcatel-Lucent, Avaya, Cisco, Extreme Networks, HP and Juniper Networks.
Quantitative Vendor Comparison Technique for RFP or RFI
[ Source: Infosys Technologies Ltd ]
September 2010- Clients are looking into the marketplace more often nowadays to buy a product or solution, rather than building it on their own. So it is extremely important for clients to follow an effective and efficient vendor selection process. In this article, I have presented a quantitative methodology to determine the best-fit vendor based on numerical scoring of vendor’s response to a RFP or RFI. In this approach, a total score in “vendor points” is ...
Building Return On Investment From Cloud Computing
[ Source: Open Group ]
April 2010- With so much discussion about cloud computing today, many questions arise. This white paper from Open Group introduces the main factors affecting ROI from cloud computing, and compares the business development of cloud computing with that of other innovative technologies; describes the main approaches to building ROI by taking advantage of the benefits that cloud computing provides; and describes approaches to measuring this ROI, absolutely and in comparison with traditional approaches to IT, by giving ...
Vendor Demonstration Guidelines And Best Practices For Clients
[ Source: Infosys Technologies Ltd ]
April 2010- In a vendor evaluation project, clients or buyers typically invite the short-listed vendors to demonstrate their product or solution through an in-person presentation. This is referred as “vendor demonstration” in this article. Vendor demonstration is an important step in vendor selection process. The purpose of this article is to share guidelines and best practices for the vendor demonstration process from client’s or buyer’s perspective.
Six Calls To Success: Call Attempt Case Study
[ Source: Leads360 - Sales Software ]
October 2009- Leads 360 recently performed a study that shows six calls equals success when trying to contact a lead. According to Leads 360, on the first call attempt there is only a 39% chance of contacting that lead, making just one more attempted call increases the chance of contact to 72%. That’s an increase of 87% simply by making one more call attempt. However six is the magic number of call attempts.
Improving Bottom Line Performance Through Precision Forecasting And Scheduling
[ Source: GMT Corporation ]
March 2009- Whether in a contact center or bank branch environment, workforce managers everywhere face the constant challenge of balancing the yin and yang priorities of service levels and labor costs. This is especially true in today's economic environment where inaccurate forecasts can lead to poor scheduling decisions and can have dramatic impact on bottom line profitability. In this guide, GMT Corp. analyzes how to improve bottom-line performance in contact centers and bank branches through precision forecasting ...
The Greening of Training: How Sustainability Is Reshaping Organizational Learning
[ Source: SkillSoft ]
February 2009- More and more companies are making sustainability a highly visible part of their corporate strategy. There are many factors driving companies to go green, from the desire to improve corporate image to competitive differentiation in the market. But whatever the reason, the training department can be a key part of a green strategy. This dovetails nicely with the overall trend in training to align learning with corporate initiatives. If your company is championing a green ...
Case Study: Metron Enterprise and Howard County, Maryland
[ Source: eTelemetry ]
July 2008- Howard County, Maryland, has approximately 3,000 users on its County IT network. Users who engaged in streaming music and inappropriate surfing or had misconfigured PCs, for example, were straining the network and impacting employee use for legitimate work purposes. Limited resources and an inability to monitor network activity left Howard County without any reliable way of identifying the sources of these violations. The IT department would be routinely asked to analyze hard drives for evidence of ...
Underwriting Just Got Easier: Technology Integration at Unitrin Direct Enhances Customer Service
[ Source: Optical Image Technology - DocFinity ]
October 2007- Unitrin Direct, an insurer that sells direct-to-consumer automobile insurance nationwide, had a vision to significantly expedite services and increase efficiency with integrated technologies. They began by automating the processing of returned mail, incomplete customer submissions, and collection of signatures required on underwriting documents. Integration of DocFinity document management and digital workflow software with their third-party automated call system, policy management software, third-party capture and indexing provider, claims management system, and data review criteria stored on ...
Business Guide to Compliance
[ Source: Google ]
January 2007- In a world where the use of electronic data is rapidly increasing, companies must find ways to manage data now so that they effectively control compliance risks. The proliferation of electronic data is both astonishing and overwhelming. Given the storage power of average computers today, even the most modest mom-and-pop business may have electronic storage capacity equivalent to 2,000 four-drawer file cabinets. The task of managing electronic data is further compounded by the fact that the ...
10 Best Practices for Reducing the Stress of IT Audits
[ Source: Dell Software ]
It’s a no brainer: IT audits cause a lot of stress, and recurring IT audits cause stress over, and over, and over again. It doesn’t matter if the audit is internal or external – preparing for and conducting an audit leads to a lot of frayed nerves.
As an IT administrator, it’s vital for you to spend less time, money and effort in internal and external audit preparation – while reducing ...
IDC Analyst Connection: Risk Management Considerations for Datacentres in 2013
[ Source: IBM ]
August 2013- Innovative Canadian IT executives are becoming "service brokers" rather than "service providers" to drive productivity and competitive advantage. Managed hosting is a key part of their sourcing strategy, offering enterprise-class datacentres that can support today's business requirements of performance, security, and resiliency. The following questions were posed to Mark Schrutt, Director of IDC's Service and Enterprise Applications research regarding the role of managed hosting in supporting leading Canadian executives and what to look for in ...
Three Strategies To Protect Endpoints from Risky Applications
[ Source: Dell ]
August 2013- Many organizations have invested heavily in improving their endpoint risk-management processes, but still find themselves ill equipped to handle the myriad third-party applications that pose the most serious risks. Find out three strategies you can employ to start protecting your vulnerable endpoints from risky applications.
Six capabilities of development platform ROI Whitepaper
[ Source: IBM ]
March 2013- This executive brief looks at six proven capabilities of a development environment that complement a RADD platform for collaborative or workflow-driven business applications.
Capturing the Opportunity in Emerging and Growth Markets
[ Source: Wipro Technologies ]
December 2012- Companies in a variety of industries - notably consumer products and goods - are looking to expand their presence in the Asia-Pacific and Latin America regions, as emerging markets in countries such as China, India and Brazil continue to see huge increases in demand, while growth remains sluggish in Europe and the U.S.
Entering these emerging markets can be a challenge, however, requiring new ways of thinking about business and IT. Companies ...
Cars.com Achieves 200% ROI in less than 12 Months with Splunk Software
[ Source: Splunk ]
December 2012- Cars.com is an award-winning online destination for car shoppers visited by approximately 12 million unique visitors each month. As a result, site performance and loading speed are of particular importance due to the high expectations of the Internet-based consumer and the number of competitors in its space.
The Cars.com Application Management team maintains this highly distributed, technical environment. As part of their duties, members of the team are responsible for the application ...
Managing Multiple Operating Systems - 5 Best Practices
[ Source: Dell ]
December 2012- The world of IT has changed significantly in recent years. With so many options, today's organizations and users are moving away from a PC-only model to a more diverse approach that embraces multiple devices running on a variety of platforms. This white paper addresses the enterprise IT trends that are forcing IT departments to broaden what they support.
Download now to get five best practices for tackling this growing issue.
Web Conferencing for SMBs: 3 Key Considerations for IT Teams at Small to Midsized Firms
[ Source: ReadyTalk Audio and Web Conferencing ]
November 2012- This white paper will look at three issues of particular concern to SMB information technology professionals weighing the pros and cons of a new or different Web conferencing solution.
The Total Economic Impact To IBM WebSphere Application Server Migrating From An Open Source Environment
[ Source: IBM ]
October 2012- This analyst report shows the total economic impact of migrating from an open source solution to IBM WebSphere Application Server -- a 44% return on investment (ROI) producing a net value of over $1 million, with numerous benefits, including reduced support costs, reduced support incidents, higher application availability, and more.
This report from Forrester, a highly respect independent analyst, provides readers with a framework to evaluate the potential financial impact of the WebSphere Application Server ...
HP BYOD in Education
[ Source: HP/Intel® ]
May 2013- In today’s educational environments, more and more students and staff are bringing in their own Wi-Fi devices into the school’s network. This presents a unique challenge to the IT department but, done correctly, the bring your own device (BYOD) architecture can be beneficial to both staff and students. This white paper can help you address the security and management of multiple devices being introduced into your network. Read on and learn how to ...
Social IT Operations Management
[ Source: ITinvolve ]
October 2012- The next big breakthrough in IT management is here. Learn how you can reduce change risk, speed incident resolution, and improve visibility across your environment with Social IT Operations Management.
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