Outsourcing
(21)
Realizing Business Value through Collaborative Document Development
[ Source: Value Prism Consulting ]
October 2009-Collaborative Document Development is a business process that is common to organizations across all industries and all functional areas. In every business, information is communicated through reports and presentations - documents which are used in decision making at every level within an organization.
Collaborative Document Development describes how process stakeholders collaborate, create content, review content, revise content, publish final drafts, and archive important business documents. This paper describes how groups from a variety of industries ....
Bullet-Proofing Instant Messaging
[ Source: MessageLabs, now part of Symantec ]
September 2009-Information workers on the job often turn to the same software tools they use at home for quick, unfettered communication. When that involves consumer-grade instant messaging (IM) programs, such as AIM, Yahoo! Messenger and Windows Live Messenger, your organization’s network is at risk for malware infections. You may also have to deal with the results of regulatory compliance breaches and copyright violations. Management must confront these risks squarely, or face potential losses of millions of ....
How to Defend Against New Botnets
[ Source: MessageLabs, now part of Symantec ]
June 2009-In 2008 botnets were responsible for 90% of spam, according to Symantec's MessageLabs Intelligence: 2008 Annual Report; these compromised "robot" computer networks do not seem to be going away anytime soon. Download this new whitepaper and learn about the new and sophisticated botnets, how they can affect your network, and the steps you can take to protect your company from a botnet attack.
IT Tipping Point for Midsized Companies: Deciding When to Move to Tier 1 ERP
[ Source: Oracle ]
October 2009-Transitioning to a new ERP system is a challenging process. But it is nowhere near as complex and daunting as the myths that have grown up around Tier 1 systems would have it. These false perceptions are worth examining, because they distort the true cost/benefit ratio of Tier 1 systems and cloud the decision-making process.
This white paper will focus on debunking the myth that Tier 1 systems make running the business more difficult, ....
An Overview of HP Quality Center and HP Business Process Testing
[ Source: Hewlett-Packard ]
January 2008-HP Business Process Testing is a web-based test design solution that bridges the quality chasm between subject matter experts and quality engineers. HP Quality Center is designed to address the wide-ranging challenges that the quality assurance professionals face. This paper provides an overview of Mercury Quality Center Test Management. The shows how Test Director gives full visibility into all of testing efforts. It also shows how QuickTest Professional can automate the testing process.
2009 IT Salary Survey: Meager Raises, Solid Prospects
[ Source: InformationWeek ]
April 2009-Raises are notably smaller than a year ago, and the pay shifts track the industries and regions hardest hit during this recession. Job security’s shrinking, and concerns are rising again about the IT career path. In all, though, IT careers are looking safer than many others in this economic downturn. Get all the findings in InformationWeek's comprehensive, annual IT Salary Survey.
Windows 7 Review Guide
[ Source: Global Knowledge ]
June 2009-This white paper introduces the key areas in which Windows 7 differs from Vista - areas you'll need to focus on if you're thinking of moving to Windows 7, either from Vista or from XP. Even the most ardent fans of XP should take a look at Windows 7. Use it as a starting point for your own evaluation research. The areas examined in this white paper include deployment, hardware support, speed, robustness, security, ease ....
Cloud Connect: Charting the Course of On-Demand Computing
[ Source: Cloud Connect ]
October 2009-Cloud Computing represents the biggest shift in computing of the last
decade. It's as fundamental as the move from client-server computing to
web-centric computing, and in many ways more disruptive. Learn the latest about cloud computing models, technologies and migration in this whitepaper by Cloud expert and Cloud Connect 2010 Conference Chair, Alistair Croll.
Meeting Compliance Requirements With Document Management Software
[ Source: Cabinet NG ]
October 2009-Compliance is of primary concern to financial service, healthcare, and government organizations. Meeting compliance regulations have historically been perceived as an onerous burden. Today, leading companies are taking a broader approach to meeting compliance and are even embracing the benefits compliance offers. Meeting compliance must be a systemic process that touches all aspects of an organization. Most governmental regulations deal with the handling of business and personal information. Regulations are designed to protect against a ....
Solutions for 21st Century Healthcare
[ Source: 3Com ]
September 2009-To significantly improve the delivery of healthcare, an impressive arrange of new technology solutions are being introduced daily. 3Com designs solutions that deliver unique price/performance value, reduce complexity to facilitate healthcare delivery and ensure security to protect investments, resources and information.
In this case study, learn how 3Com can help you enhance patient care by maximizing business continuity, security, and productivity.
Zurich Financial Services Supports Market Leadership Strategy with CSC's Application Outsourcing Services
[ Source: CSC ]
March 2008-
Zurich Financial Services needed to transform operations from a collection of independent business units to a more efficient global business model that could respond more rapidly to growing demands. The firm entered into a $1.3 billion, seven-year outsourcing contract with CSC to outsource both development and support in a record insurance IT deal. As a result, Zurich Financial Services achieved 50 percent more flexibility in software component use, enhanced business processes to support market growth, ....
Next-Generation Affinity Insurance Marketing via the Web
[ Source: IdeaStar, Inc. ]
September 2008-
The Affinity insurance distribution model illustrates the ways in which rather complex go-to-market systems can be simplified utilizing technology solutions and the Web. Moreover, Web-enabled technology solutions can be highly effective for the sale of insurance products and services to association members and affinity groups. The solution is robust. however, and requires a great deal of marketing savvy and technological capability. As with any affinity and member-driven organization, the goal is to provide valuable ....
Aviva Life Insurance Rapidly Launches Innovative Products, Supports Core Systems with CSC’s Outsourcing Services
[ Source: CSC ]
March 2006-
Aviva Life, the U.S. subsidiary of the world’s sixth-largest insurance group, saw demand growing for indexed annuities and wanted to rapidly introduce a new product to serve that market. CSC provided product development and applications management support for Aviva’s core administration systems, VANTAGE-ONE and LIFE/70. CSC’s VANTAGE-ONE is the industry’s leading system for processing annuities, used by 15 of the top 20 U.S. life insurers. By outsourcing the day-to-day maintenance and some development activities to ....
How Leading IT Executives Cut Costs
[ Source: CAST ]
May 2009-
CAST recently caught up with Kelly Cannon, former Vice President, Shared Application Services at Kaiser Permanente, one of the largest health care insurers in the U.S. Kelly tells us about the current state of IT in the insurance sector, and how senior IT executives are responding to the tough economic conditions by rapidly delivering business benefits.
Key Topics
- • How IT is transforming the insurance value chain
• How to identify significant ....
Business Process Outsourcing -- An Effective Solution for Managing Producer Licensing
[ Source: Kaplan Compliance Solutions ]
May 2008-
Insurance organizations and other financial services companies increasingly are seeking efficiencies through Business Process Outsourcing (BPO), the end-to-end outsourcing of a business line or process. Business Process Outsourcing clearly enhances control over business performance, whether by reducing costs, increasing the quality of processes, accelerating transformation throughout a business, creating a more flexible response to sudden external stresses, or through a combination of several benefits. In today’s environment, senior managers face growing pressure from regulators relating ....
How Leading IT Executives Cut Costs
[ Source: CAST ]
May 2009-
CAST recently caught up with Kelly Cannon, former Vice President, Shared Application Services at Kaiser Permanente, one of the largest health care insurers in the U.S. Kelly tells us about the current state of IT in the insurance sector, and how senior IT executives are responding to the tough economic conditions by rapidly delivering business benefits.
Key Topics
- • How IT is transforming the insurance value chain
• How to identify significant ....
Eight-Step Guide to Building A World-Class Investment Strategy and Reporting Process
[ Source: Clearwater Analytics ]
March 2009-
During times of market uncertainty, investment profesionals need all of the information they can get to make smart decisions about their portfolios. In today's market investors can't be days or weeks behind in knowing what they own, or they put portfolio investments at risk.
Business Insight Podcast: Understanding Business Process Utility
[ Source: WNS Global Services ]
February 2009-
In this podcast, we discuss with Manish Vora the latest trends in finance and accounting outsourcing, clearly one of the fastest-growing areas in the outsourcing scene. We also talk to Manish about business process utility. With contradicting reports about demand for F&A services either increasing or declining -- hear from someone who is front and center selling these services to clients, and who can discuss what's really being seen out there.
Next-Generation Affinity Insurance Marketing via the Web
[ Source: IdeaStar, Inc. ]
September 2008-
The Affinity insurance distribution model illustrates the ways in which rather complex go-to-market systems can be simplified utilizing technology solutions and the Web. Moreover, Web-enabled technology solutions can be highly effective for the sale of insurance products and services to association members and affinity groups. The solution is robust. however, and requires a great deal of marketing savvy and technological capability. As with any affinity and member-driven organization, the goal is to provide valuable ....
Swiss Re CyberComp Launches Insurance Business in 30 Days with CSC's BPO Solutions
[ Source: CSC ]
March 2008-
Swiss Re Commercial Insurance was challenged to acquire a new business and rapidly re-launch a Web portal for selling workers' compensation insurance. CSC's business process outsourcing (BPO) services enabled Swiss Re Commercial Insurance to launch full back-office services in 30 days, provide full support for agents in 25 states and introduce rapid quoting and policy approval.
Zurich Financial Services Supports Market Leadership Strategy with CSC's Application Outsourcing Services
[ Source: CSC ]
March 2008-
Zurich Financial Services needed to transform operations from a collection of independent business units to a more efficient global business model that could respond more rapidly to growing demands. The firm entered into a $1.3 billion, seven-year outsourcing contract with CSC to outsource both development and support in a record insurance IT deal. As a result, Zurich Financial Services achieved 50 percent more flexibility in software component use, enhanced business processes to support market growth, ....
Workers’ Compensation Insurers Expand Nationwide, Launch Innovative Products with CSC’s Outsourcing Services
[ Source: CSC ]
March 2006-
Workers' compensation insurers can grow their businesses by extending online services to agents. This case study shows how CSC has helped workers’ comp carriers expand nationally, extend Web-based services to agents, rapidly deploy innovative products and meet regulatory requirements including NCCI reporting.
Western Agricultural Insurance Company Rapidly Launches Commercial Agriculture Insurance Product with CSC’s BPO Services
[ Source: CSC ]
March 2007-
The trend toward vertical integration of farming has created both challenges and opportunities for insurance carriers. Western Agricultural Insurance Company of West Des Moines, Iowa, saw an opportunity to introduce a new integrated insurance product for commercial agriculture, giving policyholders much greater flexibility than anything offered by competitors. Unfortunately, Western Ag’s commercial lines operations weren’t set up to support the company’s new initiatives. The company had grown through mergers, resulting in three different commercial-lines ....
Unitrin Business Insurance Launches Innovative Commercial Package Policy with CSC’s BPO Services
[ Source: CSC ]
March 2007-
Unitrin Inc., one of the top 100 US property and casualty insurance providers, committed to increasing its commercial lines business through its’ Unitrin Business Insurance (UBI) network of 1,000 agents. To make it as easy as possible for these agents to write new business, UBI wanted to be able to push insurance services out to them over the Web. But with a legacy system that could not be easily Web-enabled, management had to look outside ....
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