UBM: TECH DIGITAL RESOURCE LIBRARY

Building Profitable Relationships in Insurance

Jul 13, 2010

Download For insurers, CCM is the key to maximizing every customer interaction � to capture more information about that customer�s needs, make timely offers, and enhance the service experience. Read how CCM is most valuable when insurers take a holistic approach, which allows them to create enterprise-wide flows of information from all voice and data communications, and generate structured as well as unstructured data via a wide range of channels.


Whitepaper

Interactive Intelligence
http://www.inin.com