Missing the Mark in Middle-Market Outsourcing: Configuration vs Customization
Click here to download now
Overview: Middle-market organizations are different from Fortune 1,000 companies, not only in size but also in behavior and culture, so they require unique outsourcing solutions designed to meet their specific needs. Large outsourcing vendors have thus far failed to deliver such a successful middle-market product. Any middle-market companies in search of outsourcing success should look outside the box at new outsourcing vendors embracing innovative technologies and approaches such as configuration and smaller niche vendors able to scale to their needs.