The New Outsourcing Axis: Examining IT Service Innovation Inspired and Built in Latin America
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Overview: Nearshore providers of IT services have to compete for clients not only among themselves but with India, as well as rivals like China, the Philippines, and Russia. And it's not just strong competitors from other regions, as well as multinational giants -- it's that they're all competing for a slice of a pie that is growing more slowly than it did two years ago and is still suffering the effects of a global recession. The good news is that most observers forecast growth. The most successful nearshore providers have recognized the need to distinguish themselves.