Underwriting Just Got Easier: Technology Integration at Unitrin Direct Enhances Customer Service [ Source: Optical Image Technology - DocFinity ]
October 2007- Unitrin Direct, an insurer that sells direct-to-consumer automobile insurance nationwide, had a vision to significantly expedite services and increase efficiency with integrated technologies. They began by automating the processing of returned mail, incomplete customer submissions, and collection of signatures required on underwriting documents. Integration of DocFinity document management and digital workflow software with their third-party automated call system, policy management software, third-party capture and indexing provider, claims management system, and data review criteria stored on ...

10 Best Practices for Reducing the Stress of IT Audits [ Source: Quest Software ]
October 2008-
It’s a no brainer: IT audits cause a lot of stress, and recurring IT audits cause stress over, and over, and over again. It doesn’t matter if the audit is internal or external – preparing for and conducting an audit leads to a lot of frayed nerves.

As an IT administrator, it’s vital for you to spend less time, money and effort in internal and external audit preparation – while reducing ...

Remote Call Center Security [ Source: PhoneFactor ]
February 2009- Call centers continue to move toward the cost-effective business model of at-home agents to maintain an onshore work force, but there is an increased risk of a security breach associated with at-home workers operating on their own equipment across unknown networks.

Depending on the industry served, call centers must meet any number of strict standards for maintaining password security. Many two-factor authentication systems are difficult and expensive to implement and administer, leading to ...

Guide to Selecting a Managed Hosting Provider [ Source: INetU Managed Hosting ]
January 2009- Choosing a hosting provider, be it for a small project or for your entire infrastructure, can be a daunting task. Even when you know what features to look for, it’s hard to discern if a hosting provider can deliver because they all say the same things (uptime is guaranteed, 24x7x365 support, etc).

This guide will help you cut through the marketing messages and get to the meat of what to look ...

Utilizing Apani EpiForce as a Mitigating Control for PCI/CISP Compliance [ Source: Apani ]
June 2008- A recent survey of 231 large merchants by Visa USA indicates that 83% have still not achieved compliance, even though the date to become PCI compliant has now passed. The major reason so few large organizations have been able to achieve PCI compliance is because the scope of the regulation is so encompassing.

This whitepaper identifies ways of using new technologies as a mitigating control for PCI-DSS compliance and to solve the issue of limiting ...

IDC: Top Five Considerations for Cloud-Based Security [ Source: Blue Coat ]
October 2012- According to IDC's 2011 Security Survey, nearly two-thirds of enterprises are challenged by end users who do not follow corporate securities policies. Cloud-based Web solutions can secure mobile users without requiring VPN backhaul to an onsite gateway or security agents installed on clients. In this whitepaper Phil Hochmuth, program manager for IDC's Security Products service answers the top 5 questions to consider if you plan to move to cloud-based security.

Putting IT Back in Control of BYOD [ Source: Accellion ]
September 2012- Osterman Research conducted a survey of 760 individuals with regard to the BYOD issues they face in their organizations. Personally owned Apple iPhone and iPads, as well as Android smartphones and tablets, are more common than their company-supplied counterparts.

The research also found widespread use of third party, cloud-based storage and file synchronization offerings that are sometimes used with IT's blessing, but more often not. Dropbox, for example, is used in 14% of 1,000+ employee organizations ...

Evaluating Cloud File Sharing and Collaboration Solutions [ Source: Accellion ]
September 2012- Consumerization has had a broad impact on IT-users are bringing in their own devices and subscribing to their own applications without waiting for the IT department' permission. Users want and need to be able to access documents from multiple devices and are subscribing to consumer applications like Dropbox to share files between devices and collaborators.

This creates a tremendous challenge for IT, which is in charge of managing and protecting corporate information assets, ...

Aberdeen Group Analyst Insight: Left to Their Own Devices: Does Your Enterprise Have a Dropbox Problem? [ Source: Accellion ]
September 2012- In the absence of well-defined policies, awareness and education, and officially supported alternatives for sharing files securely, knowledgeable end-users will often overlook security and compliance in favor of getting the job done by taking advantage of free and readily available alternatives.

Top-performing organizations are able to support the business objectives of end-user productivity, convenience and collaboration while simultaneously sustaining the organization's requirements for security, compliance, and cost-effective management.

Download this Analyst ...

Best Practices for Business Class File Sharing Solutions [ Source: Ipswitch File Transfer ]
July 2012- What happens when employees go around IT and use their own Dropbox-like services, webmail or USB drives to send company information? This behavior presents significant security and compliance risks including: Loss of control over who has access to files and data, lack of visibility and audit trails, risk of data breaches and compliance violations.

This Osterman Research white paper sponsored by Ipswitch File Transfer provides an in depth discussion of the issues and ...