Blackberry Professional Software Boosts Productivity of Manufacturer's Mobile Marketing Representatives
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Overview: Absolute Brilliance Inc. is a manufacturer and wholesaler of loose diamonds and jewelry based in New York. The 20 person company fulfills requests for special order jewelry pieces for more than 44,000 retailers across North America. Absolute Brilliance wanted to find a way to boost the productivity of their mobile marketing representatives and head office staff in order to make more time available for customer service activities. With their Microsoft Exchange server in place, Absolute Brilliance installed BlackBerry Professional Software and realized immediate productivity improvements among head office staff and within their mobile marketing team.