Mobile Analytics and Customer Experience Management Guide

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Source: Tealeaf

Date: March 2009

Type: White Paper

Rating:

(4)

Overview: You invest in delivering the best possible experience for your customers doing business with you via their laptop, what about those using their handhelds?

Download this whitepaper and learn why the time to invest in your mobile web users is now. The whitepaper explores:

• Key challenges and opportunities when optimizing the mobile user web experience
• Best practices and strategies for delivering an optimal experience for your mobile web customers
• Demographic breakdown on mobile subscriber monthly consumption of content and applications by country providing key insights on which areas of your site to focus.

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Development : Open Source, Windows/.NET, Web Development, Security, Mobility, Java, High Performance Computing, Embedded Systems, Development Tools, Database, Architecture & Design, C/C++

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Internet : B2B, B2C, Browsers, E-Business/E-Commerce, E-retail, Google, Web Development, Internet Security, Search, Social Networks, Traffic Reporting/Monitoring, Web 2.0, Internet Policy

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Mobility : WLAN, Wireless Security, Wi-Fi/WiMax, Wi-Fi VOIP, Smartphones, 3G Wireless/Broadband, Muni Wireless, Mobile Messaging, Mobile Business, Fixed Mobile Convergence, 802.11x, RFID

Personal Tech : Blackberry, Bluetooth, Bluray, Digital Cameras, Digital Music, Digital Rights Management, Virtual worlds, iPhone, iPod, Peripherals, Smartphones, TVs/Home Theater, Global Positioning Systems

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Services : Telecom/Voice Services, Business Process Outsourcing, Business Services, Disaster Recovery, Systems Integration, Hosted Storage, Internet/Data Services, Outsourcing, Software as a Service, Hosted Applications

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