FieldForce Mobile Helps Increase Workforce Communication Efficiency
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Overview: Mobile workforce technologies offer a competitive advantage to companies willing to embrace them, but some organizations have reps, contractors, or operators in the field with various types of phones. More companies are employing mobile and remote workforces, but many are still using phone calls for business communications. Most phone calls are costly and time consuming, lacking scalable methods of documenting and archiving conversations. Further, Americans are talking on their mobile phones less and less, preferring text messaging as their primary method of communication. FieldForce Mobile (powered by Mosio) is a Web-based mobile solution enabling companies to increase workforce communication efficiencies without changing existing technical infrastructures.