Manufacturing Customers Get a Mobile Catalog of Gaskets Thanks to a New BlackBerry Smartphone App
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Overview: As a wholesale supplier and distributor of fluid sealing and pump protection products, it's crucial for Triangle Fluid Controls Ltd. to help its customers make the right choice - doing so helps prevent gas and liquid leaks. With thousands of different options, however, an error-free decision is often difficult for service people to make.
Seeing an opportunity to help its customers and local distributors, TFC worked with BlackBerry® Alliance Elite Member FloatPoint Media Inc. to develop the custom iGasket® app.
With a simple and intuitive interface, iGasket asks the user for six pieces of information about temperature, pressure, parts and fluids to generate a list of compatible Durlon® gaskets with matching visual images and product descriptions.
The app, which is available on BlackBerry App World, also connects users directly to the Triangle Fluid head office. iGasket has not only improved user safety by improving product selection, it has also opened Triangle Fluids to a wider worldwide market.