Mobile Usability Testing: Problems and Solutions

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Source: BugHuntress QA Lab

Date: January 2008

Type: White Paper

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Overview: A high degree of usability in mobile applications can be a winning competitive advantage in the present software market. BugHuntress QA Lab’s independent software testing showed that high-quality user interfaces occurred in about 70 percent of desktop applications while in mobile applications the number is only about 40 percent. Most mobile usability problems cannot be overcome immediately. As a result, a reasonable solution for software vendors is cooperation with testing companies that specialize in the field of software usability. These specialists can provide expert recommendations on how to improve user interface. Moreover, a fresh, comprehensive and unbiased view on the software is a proven way to mitigate go-to-market risks. This paper covers such topics as: What Is Usability; Basic Standards of the User Interface; Mobile Standards; Mobile Interface Peculiarity; Speed vs. Satisfaction; Landscape Mode; General Problems of Mobile Usability; Successful Solutions; Automation of Usability Testing; and Independent Usability Testing Services.

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