User Choices and Regret: Understanding Users' Decision Process About User Choices and Regret: Understanding Users' Decision Process About

User Choices and Regret: Understanding Users' Decision Process About Consensually Acquired Spyware

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Source: University of California

Date: January 2008

Type: White Paper

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Overview: This paper conducts a user study in a controlled laboratory setup that immersed users in the task of configuring a desktop computer by making installation decisions about various software applications. Each of the programs contained secondary features that presented the user with various trades-offs. Users had to balance their interest in potentially desirable features (e.g., screen saver) with privacy, security and performance risks of different magnitudes (e.g., transfer of personally identifying information) that were disclosed in the relevant EULA notices.

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