ITIL Version 3 - What The Changes Could Mean To You
Click here to download now
Overview: The IT Infrastructure Library® (ITIL®) v3, released in 2007, is an exciting major overhaul of the previous version. Its focus on managing IT along business lines and a movement away from strict process control is having a dramatic impact on the entire IT industry.
An enhanced and clarified descriptive core, more prescriptive additions, better guidance on business alignment, and recent international standards approvals move ITIL from a "nice to have" to a "must have" for any IT professional or organization. If you have been putting off ITIL, now is the time to begin. If you are already implementing ITIL, you must consider these new capabilities. In either case, you need to understand the impact that ITIL v3 is having on the IT industry.