Survive and Thrive in 2009
Virtually any IT or engineering department can find ways to reduce not only operating costs but also capital investment while maintaining and even improving service levels. Technology executives can drive unrealized efficiency into their departments while helping their companies better use technology.
Outsourcing
(199)
Prepaid Telecommunications Fraud - Techniques And Detection
[ Source: Fair Isaac ]
January 2008-Telecommunications fraud costs carriers billions of revenue dollars annually. With the introduction of 2G, 2.5G, and 3G technologies, many people in the telecom carrier community believe that their future potential fraud will be substantially mitigated. Many forms of technical fraud are becoming less feasible and cost effective for the fraud criminal element. Fair Isaac Fraud Analytics provides unified fraud detection platform. It detects many complex types of fraud, such as technical and subscription fraud.
[WHITE PAPER]
Better, Faster, Cheaper?: Business Process Transformation In Financial Services
[ Source: Economist Intelligence Unit ]
January 2008-Business process transformation aims to improve the efficiency of business operations by removing duplicate or unnecessary steps and automating as many processes as possible. It involves a radical rethink of what processes are and how they can best be executed. Financial services industries, which were protected for many years by regulatory barriers to the entry of new competitors, have been slow to streamline their operations along business process lines. Many business process transformation strategies involve ....
[WHITE PAPER]
Fast Efficient Online Backups
[ Source: BizDomainStore.com ]
July 2009-This report discusses how remote data backups provide fast, reliable data backups. BizDomainStore.com claims its service combines best-of-breed hardware, redundant bandwidth, data compression and optimization technologies to provide consistently fast, reliable data backups and restores.
[WHITE PAPER]
Outsourcing & USP <797> Compliance
[ Source: Baxa ]
January 2008-This white paper is published by Baxa. It concludes that outsourcing alone, or in combination with immediate use mixing and ready-to-use doses, is not the answer to USP <797> compliance for comprehensive and appropriate pharmacy services. Outsourcing pharmacy services is describe as an extremely complicated decision on many levels and also too broad of a topic for elaboration.
[WHITE PAPER]
Ensuring Customer Loyalty: Designing Next-Generation Loyalty Programs
[ Source: Oracle ]
January 2008-Customers interact with them multiple times almost every day - whether shopping at a grocery store, buying a cup of coffee, flying on an airline, staying at a hotel, or paying a cell phone bill. Do loyalty programs really work, or are these companies just wasting their money? Can a loyalty program change how people behave and get them to spend more money with that company? Can loyalty programs reduce the likelihood that customers will ....
[WHITE PAPER]
Solving the Storage Conundrum
[ Source: BlueArc ]
October 2008-There are two things that can be done to minimize damage to Internet Services Companies caused by unexpected downtime or outages. The first is providing customer transparency, giving them detailed explanations as to exactly what's going on. The second is to get rid of or reduce as many outages or performance degradations as possible by eliminating some of the most common root causes. Regrettably, too many Internet Services organizations cut corners on their storage in ....
[WHITE PAPER]
Demystifying Open Source
[ Source: Impetus Technologies, Inc. ]
January 2009-An estimated 25,000+ stable and actively developed open source projects are in existence today. Having moved beyond the realms of academia and research projects into the mainstream world, numerous businesses now look at open source as a viable option for leveraging best-of-breed solutions, lowering costs, and increasing profitability. Despite the simplicity behind the concept, using open source has become increasingly difficult.
[WHITE PAPER]
What Is Outsourcing And Advantages Of Outsourcing
[ Source: OutsourcingBoom.com ]
January 2008-Outsourcing, as an idea generated in the 13th century with the ire of the European Guild Workers. Outsourcing involves transfer or share in management or the decision making of a business through a management from outside, which would involve a two way exchange of information, trust and business co-ordination between the outsourcer and its client. The decision to Outsource is often taken up to lower and firms cost production, redirecting, conserving and utilizing the resources ....
[WHITE PAPER]
Risk And Fraud Analytics For Telecom: Improve Profitability And Network Efficiencies For Telecom Providers
[ Source: Fair Isaac ]
January 2008-Although analytic solutions have been deployed in other risk and fraud solutions across the telecom industry, the technology advancements incorporated into Risk Analytics for Telecom and Fraud Analytics for Telecom are unique. The optimal solution combines the most advanced analytics available today along with elements of artificial intelligence such as neural networks. By applying neural network technologies with more traditional statistical analytics, decision management and expert rules, service providers are able to capture the highest ....
[WHITE PAPER]
HP Business Process Outsourcing For Discrete Manufacturing Companies
[ Source: Hewlett-Packard ]
January 2008-Discrete manufacturing companies in the aerospace, automotive, engineering and construction, industrial, high tech, and electronics industries are grappling with an accelerated pace of business change and increasingly demanding customers. With companies facing pressures to grow and increase profitability, their focus should be on strengthening core capabilities product development and lifecycle management, sales and marketing, and supply-chain optimization. HP offers a strategic assessment solution to help one address the problems so that one can embark on ....
[WHITE PAPER]
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The Relationship Between Outsourcing And Wage Inequality Under Sector-Specific FDI Barriers
[ Source: China Europe International Business School(CEIBS) ]
January 2008-
International outsourcing by multinational firms represents an important new aspect of modern world trade. Recently this phenomenon has received increasing attention because of its labor-market implications. A theoretical link between outsourcing and wage inequality is established in a simple general equilibrium model. In the model, a manufacturing sector assembles a final good from a continuum of intermediate inputs whose production requires skilled and unskilled labor and capital. This paper shows that outsourcing and wage inequality ....
[WHITE PAPER]
New Outsourcing Opportunities In India
[ Source: University of Arizona ]
January 2008-
This research paper tell that outsourcing industry has been gaining momentum for last couple of years and it has been estimated that IT outsourcing alone in India would reach about $55 billion dollars this year. To attract new businesses, Indian companies are offering services in new areas such as Human Resources, Finance and Accounting, Payroll, CRM etc. Companies should take advantages of the lower costs and talented pool in India to further reduce spending on ....
[WHITE PAPER]
Your Intellectual Property Deserves Iron-Clad Security from Your Outsourcer
[ Source: Long Circle ]
May 2008-
IP-based businesses now represent the largest single sector of the U.S. economy and, according to the U.S. Commerce Department, intellectual property theft costs U.S. businesses an estimated $250 billion per year and 750,000 American jobs. An outsourcer is not only tasked with R&D development, but equally important, is expected to keep that intellectual property safe. No company can afford to do business with an outsourcing vendor that bypasses or takes shortcuts with security. As ....
[WHITE PAPER]
10 Key Considerations When Outsourcing QA and Testing Services
[ Source: AppLabs ]
March 2008-
Outsourcing is a strategic management option rather than just another way to cut costs. This paper outlines 10 key considerations that organizations should consider when outsourcing QA and testing services, based on AppLabs’ extensive experience in this field.
[WHITE PAPER]
The Controversy of IT Outsourcing
[ Source: The IQ Business Group ]
March 2009-
This thought provoking piece looks at the issues surrounding IT Outsourcing and it's future impact in the US. Is it here to stay? What are the critical questions in IT Outsourcing? Is India the only choice for outsourcing? What steps need to be taken for a successful outsourcing project? Dive in to get the information you need today to survive our volatile economy.
[THOUGHT LEADERSHIP]
4 Myths Of Outsourcing for Project Managers
[ Source: S5 Systems ]
May 2008-
This paper outlines the common myths related to outsourcing as it related to project managers. Reviewing these myths will help in making informed decision for the next outsourced project.
[WHITE PAPER]
State of Business Process Outsourcing
[ Source: Transformation Enablers ]
July 2008-
Saving Costs and Adding Value: Companies increasingly are considering how business process outsourcing can help them not only decrease costs, but also increase profits and help them transform their business.
[PRESENTATION]
Knowledge Services Market
[ Source: RocSearch ]
January 2008-
This paper from RocSearch is part of an ongoing study to understand the knowledge services outsourcing industry, a nascent and promising industry that is still trying to define its domain and business models. It examines the basic premise that India’s vast, skilled labor force will attract a large portion of the global knowledge services industry. In doing so, the analysis not only covers the numbers added to the workforce every year, but also closely examines ....
[WHITE PAPER]
Outsourcing Security Analysis With Anonymized Logs
[ Source: University of Illinois ]
January 2008-
As security monitoring grows both more complicated and more sophisticated, there is an increased demand for outsourcing these tasks to Managed Security Service Providers (MSSPs). However, the core problem of sharing private security logs creates a barrier to the widespread adoption of this business model. This research paper analyzes the logs used for security analysis with the concern of privacy and proposes the constraints on anonymization of security monitor logs. The paper believes if the ....
[WHITE PAPER]
Ukraine Offshore Outsourcing: The Hidden Advantage
[ Source: Team International ]
May 2008-
This research report addresses the issue of a new alternative offshore outsourcing destination, and namely Ukraine (Eastern Europe). The paper explores the declining attraction of traditional "hot spots" as well as the value of multi-national offshore approaches. It generally resumes with the supposition that Ukraine is worth considering due to lower costs, educational excellence and geographic proximity to the Western Europe and US marketplace.
[RESEARCH/ANALYST REPORT]
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Current Trends In European And North American Offshore Outsourcing
[ Source: Team International ]
July 2009-
TEAM International highlights the changing offshore outsourcing landscape in Europe and North America. The organization analyzed offshore outsourcing market trends and presents some of its findings in this report.
[WHITE PAPER]
Transforming LoadRunner Data Into Information And Action
[ Source: XBOSoft ]
May 2007-
Today’s online Web applications need to deliver high efficiency and stability while supporting thousands of users simultaneously. Rather than going live and hoping for the best, it’s better to test applications beforehand in a test environment. HP’s LoadRunner can help do this by simulating hundreds or thousands of concurrent users applying workloads to a system using relatively few hardware resources. With LoadRunner, a tester can divide performance testing requirements into end user scenarios that replace ....
[WHITE PAPER]
SilkTest For Test Automation
[ Source: XBOSoft ]
May 2007-
Borland SilkTest is one of the most popular tools in software test automation. SilkTest uses a scripting language called 4Test, so using the tool beyond simple recording requires programming skill and experience, especially when designing scripts that are efficient and easy to maintain for testing enterprise applications, which often run on multiple platforms. In this white paper, XBOSoft presents a general framework when using SilkTest to do automation testing and three valuable tips developed by ....
[WHITE PAPER]
Global Software Integration; Why Do So Many Projects Fail?
[ Source: Estrella Partners Group ]
June 2009-
The IT field is littered with failed global software integration sagas. Post mortems on these projects have surfaced many reasons for their failures focusing on mismatched capabilities, local geographical requirements and perhaps project technical management deficiencies. Most global software projects start with a thorough analysis of feature and function. Do the capabilities of the standard software meet the needs of the corporate requirements? This exercise is generally performed by knowledgeable internal personnel, both technical and ....
[WHITE PAPER]
Seven Strategies For Planning Your Business Web Site
[ Source: bwired ]
April 2008-
Most successful businesses start with a plan. They begin with the end in mind. A Web site is no different. It simply functions in the online world, rather than the physical world. Here are seven key strategies for planning your online business.
[WHITE PAPER]
Missing The Mark In Middle Market Outsourcing
[ Source: Novus Origo ]
June 2009-
Middle market organizations' business processes are complex, dynamic, and at times undefined, and as such require a business process outsourcing vendor that can provide a complex and dynamic solution. The cookie cutter "one to many" outsourcing model being marketed by several large outsourcing vendors is not the solution for most middle market organizations and requires close scrutiny by organizations.
[WHITE PAPER]
8 Essential Questions To Ask Your Potential ACE Support Service Provider
[ Source: Riverace Corporation ]
March 2009-
In this 15-page white paper, Riverace helps you decide if professional or free assistance is best for you. If you think professional assistance is more valuable, ask eight important questions before selecting a commercial ACE support service provider as a partner for your project's success.
[WHITE PAPER]
Offshore Development Center Helps Sports Technology Company Better Manage Its Digital Content
[ Source: Team International ]
May 2009-
XOS Technologies had to meet its business objectives of managing sports events’ digital content (video, images, audio) and collecting profit from selling legal licenses for potential distributors. The company operated a third-party application for storing its digital content; however, the storage (Vault 1.0) had limited functionality that did not allow XOS to reach all of its complex business goals. XOS partnered with TEAM International to have its existing content management system (CMS) upgraded, improved and ....
[CASE STUDY]
Effective Outsourced E-Commerce Solution to Link Sports Organizations and Fans
[ Source: Team International ]
May 2009-
In December 2008, XOS Technologies faced the necessity to create an e-commerce system within its broad network of resources. The system requirements consisted of an integrated content management system (CMS) and user-friendly request-for-quote options, but most importantly the e-commerce system needed to be fully integrated with the existing online business network.
[CASE STUDY]
TEAM International Helps Indie Record Label Get Efficient And Effective E-Commerce Solution
[ Source: Team International ]
May 2009-
Understanding that modern music and entertainment industries face lots of challenges, ESL Music chose to address the core music industry problem—illegal files sharing and online piracy. The company planned to capitalize on the product by improving Web site development, hosting and support, and launching a music retail portal. ESL Music established a partnership with Team International to provide all of its applications development and support needs.
[CASE STUDY]
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