Authored on: Mar 05, 2013
The advantage your company can achieve by deploying a SaaS-based ITSM solution is entirely dependent on your unique business model, objectives and long-term IT strategy.
This white paper examines key factors to consider when transitioning to cloud-based ITSM, including:
Integration with existing systems
Implementation and deployment
Utilize this resource to help you determine if you can achieve the desired results from SaaS-based ITSM and gain advice from your peers who have already implemented this strategy.