Dimensional Research: Selecting the Correct SaaS-based IT Service

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Source: HP

Date: March 2013

Type: White Paper

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Overview: The advantage your company can achieve by deploying a SaaS-based ITSM solution is entirely dependent on your unique business model, objectives and long-term IT strategy.

This white paper examines key factors to consider when transitioning to cloud-based ITSM, including:

Global operations
Integration with existing systems
Security
Implementation and deployment

Utilize this resource to help you determine if you can achieve the desired results from SaaS-based ITSM and gain advice from your peers who have already implemented this strategy.

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