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Overview: Software-as-a-Service (SaaS) applications are hot. Companies of all sizes are turning to SaaS for key business operations such as sales force automation (SFA), customer relationship management (CRM), accounting, and human resources (HR) management. By 2011, according to McKinsey and Company, SaaS applications will consume 35% of enterprise software budgets.
SaaS applications offer important benefits such as rapid deployment, instant scalability, and low cost. But they also create new challenges—particularly in the area of application and data integration.
How can businesses integrate SaaS applications with internal enterprise applications and other IT resources behind the firewall? How can they deploy a coherent, scalable, and flexible integration solution that works on both sides of the firewall? And how can small and mid-size businesses that lack a dedicated staff of experienced SOAP Web services programmers integrate SaaS applications that present complex SOAP Web services interfaces?
This white paper discusses the challenges, requirements, and potential benefits of SaaS integration.
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