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Overview: Outsourcing has emerged as a major problem for OHS regulators in both Australia and the United States. It increases the likelihood of multi-employer worksites, corner-cutting, and dangerous forms of work disorganization, as well as situations where the legal responsibilities of employers are more ambiguous and attenuated. While subcontracting and the leasing of workers had been a long-term feature of the some industries (like construction), the expansion of these practices to other industries creates additional logistical demands on often already stretched inspectorates.
Improving Customer Retention and Satisfaction
It is 5 times more expensive to acquire a new customer than to retain an old one. Good customer support is crucial when it comes...
Survive and Thrive in 2009
Virtually any IT or engineering department can find ways to reduce not only operating costs but also capital investment while maintaining and even improving service levels. Technology executives can drive...
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