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Overview: Outsourcing IT is a strategic business decision that is likely to boost a firm’s performance. Most of the existing research on the effects and benefits of IT outsourcing is based on case studies and client interviews. The IBM study used robust statistical methods to take a fresh look at outsourcing, investigating its long-term impact on companies. Besides the wealth of knowledge on why and how to outsource, the results shed new light on the value that a well-structured and well-executed IT outsourcing agreement can deliver to a company.
From Fighting Fires To Affirming Allies: Vendor Relationship Management
Executives are spending escalating portions of their time on fewer essential business-building activities as a result of the ever more complex...
Survive and Thrive in 2009
Virtually any IT or engineering department can find ways to reduce not only operating costs but also capital investment while maintaining and even improving service levels. Technology executives can drive...
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