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Overview: Although analytic solutions have been deployed in other risk and fraud solutions across the telecom industry, the technology advancements incorporated into Risk Analytics for Telecom and Fraud Analytics for Telecom are unique. The optimal solution combines the most advanced analytics available today along with elements of artificial intelligence such as neural networks. By applying neural network technologies with more traditional statistical analytics, decision management and expert rules, service providers are able to capture the highest degree of suspicious or fraudulent transactions.
Improving Customer Retention and Satisfaction
It is 5 times more expensive to acquire a new customer than to retain an old one. Good customer support is crucial when it comes...
Survive and Thrive in 2009
Virtually any IT or engineering department can find ways to reduce not only operating costs but also capital investment while maintaining and even improving service levels. Technology executives can drive...
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