The Role Of BPM Technologies In Developing BPO Propositions

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Source: Ovum

Date: January 2008

Type: White Paper

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Overview: Business utility and transformational outsourcing require new skill-sets around Business Process Management (BPM) technology. The business utility opportunity is an area where providers need to be more imaginative in the types of service they develop. BPM technologies offer efficient ways to help providers build innovative offerings by building on existing business process expertise.

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