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Overview: This paper published by Sourcingmag.com describes about business case. Business case is a document that describes a business problem and outlines a proposal for how the problem will be addressed or overcome. It’s a structured proposal that describes the work to be done and it is used as a tool for decision making, as well as being a blueprint for the solution that the program will deliver if it is approved. This paper provides guidance on building a business cases for organizations that are contemplating a shared service or Business Process Outsourcing (BPO) initiative.
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