New Options Emerge In A Maturing Outsourcing Market
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Overview: This paper published by Sourcingmag.com describes that increased client confidence in navigating the challenges of managing a successful sourcing relationship is key to this emerging trend. More and more client organizations are developing competent internal retained functions with the skills needed to define objectives and evaluate vendor proposals, align IT operations with business objectives, engage multiple service providers to achieve a ""Best-of-breed"" solution and, if necessary, bring services back in-house. This paper discusses three trends emerging as a result of the ongoing maturing of the business of outsourcing.