Antecedents Of Business Process Outsourcing In Manufacturing Plants
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Overview: The debate on outsourcing has widened from a narrow focus on IT outsourcing to a broader focus on outsourcing of business processes and knowledge work. This research paper from Texas University explores the relationship between investments in information technology, manufacturing plant strategies and their impact on Business Process Outsourcing (BPO) in manufacturing plants. Using survey data from US manufacturing plants, they develop a theoretical framework for studying the antecedents of BPO at the plant level.