Considerations In The Evaluation Of IT As A Business Strategy: The IT Outsourcing Dilemma
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Overview: In a majority of business environments, an objective comparison between existing internal IT operations and equivalent outsourced services will reveal significant advantages in cost, reliability, quality, speed, and flexibility. It should enable an organization to immediately identify opportunities to improve operations and support; to increase productivity; to reduce expenditures; to gain access to emerging technologies; and to strengthen competitive market position. Further examination will reveal advantages beyond the obvious. This white paper provides executives critical considerations when examining the outsourcing of information technology. It explores the primary business benefits of outsourcing value and provides key criteria for vendor selection.