(0)
Overview: Telecom service provider support systems hold the key to their ability in delivering differentiated services. Today, these support systems do not meet the requirements of service providers. Lack of process management facilities results in inefficient and inflexible processes. Further, there are inherent limitations to point-to-point integration of support systems, given the dynamic environment and changing requirements. This paper from Infosys Technologies Limited discusses the operational challenges that service providers face, and examines the use of these technologies in creating an automated process execution environment for service providers.
From Fighting Fires To Affirming Allies: Vendor Relationship Management
Executives are spending escalating portions of their time on fewer essential business-building activities as a result of the ever more complex...
Survive and Thrive in 2009
Virtually any IT or engineering department can find ways to reduce not only operating costs but also capital investment while maintaining and even improving service levels. Technology executives can drive...
|
