THE MISSING LINK: What your Existing Monitoring Solutions Don't Show


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Date: June 2010
Type: White Paper
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Overview: Is it time to evaluate the “next wave” of monitoring technologies? This whitepaper was written to help IT teams, working in payment processing environments, answer the question: “Is my current monitoring strategy missing critical information that could make, break or optimize our business?” We start by taking a deep dive into internal and external factors shaping IT priorities within a payment processing environment. The next section will help you evaluate existing monitoring strategies and problem resolution processes today. The last part of the whitepaper discusses the five unique business performance insights provided by transaction level monitoring. It outlines the benefits you gain through: 1. Key business performance metrics 2. End-to-end transaction data flow visibility 3. Network-, application-, customer experience-, and business transaction- level data correlation 4. Continuous transaction monitoring and real-time alerting 5. Historical capture of complete transaction information

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