UBM: TECH DIGITAL RESOURCE LIBRARY

10 Steps for a Successful CRM Implementation

Jun 29, 2010

Download Nancy Keddy, co-founder and CEO of Touch Ahead Software, has "seen and heard about many CRM implementations that have gone poorly, but [has] also had the pleasure of being involved with many successful implementations." In this white paper, "10 Steps for a Successful CRM Implementation," Nancy makes critical points on key elements that organizations must consider when considering a CRM implementation. Without considering these key elements, a company's CRM initiative could fail.


Whitepaper

Touch Ahead Software
http://www.touchahead.com