Service Cloud: Deliver Next Generation of Customer Service
Realize the value and operating challenges of online support communities. Chatter Communities for Service solves nearly all of the traditional problems of online communities. Use ......
BPM for Dummies
[ Source: IBM ]
August 2012-
Unleash the power of technology as a competitive advantage! Learn how your entire enterprise can become far more agile, helping you meet your goals with Business Process Management (BPM).
Download Business Process Management For Dummies, IBM Limited Edition, now and learn how BPM creates value through growth, improved performance, better productivity, higher staff effectiveness, and better customer service.
You discover why changing to BPM now makes sense for your organization, how ...
How To Build a Mission-Critical Data Center
[ Source: HP ]
May 2012-
Infrastructures must be able to quickly and cost-effectively adapt to evolving needs. Unfortunately, many companies cannot achieve this response with their current data center network architectures. The traditional three-tier model of access, aggregation, and core switching is an operational nightmare.
This white paper unveils a solution that streamlines the design of next-generation data centers to ensure the superior resiliency, performance, and agility that enterprise networks now require.
Sponsored by:<...
Avoiding the 8 Common Mistakes of Windows 7 Migration
[ Source: Dell/Microsoft ]
September 2011-
The recession put important things on hold for many organizations, like upgrading to new client systems. Now organizations such as yours are ready to upgrade and gain from better performance and efficiency by purchasing new laptops and notebooks with Windows 7 factory-installed.
Before you move dozens - or hundreds - of important business applications into a new environment, find out how other organizations tackled this challenge.
Download "Avoiding the 8 common mistakes of ...
Accountable Care and the Cloud: The Future of Medical IT
[ Source: Siemens ]
July 2011-
In this podcast, Dan Emig and David M. Hamilton of Siemens Medical explain how the cloud can help healthcare providers significantly improve business performance by shifting allocation of their limited budget and human resources away from lower-value back-office operations in favor of higher-value clinical and patient-facing services.
The cloud does this by 1) allowing healthcare IT organizations to leverage the economies of scale offered by shared, on-demand infrastructure and 2) providing turnkey access to state-of-the-art ...
Advanced Malware Exposed
[ Source: FireEye ]
May 2011-
This handbook shines a light on the dark corners of advanced malware, both to educate as well as to spark renewed efforts against these stealthy and persistent threats. By understanding the tools being used by criminals, we can better defend our nations, our critical infrastructures and our citizens. The "Operation Aurora" incident represents an example of how the threats have escalated, revealing how advanced malware is being used in a systematic, coordinated fashion to achieve ...
Creating a Timeline for Deploying Windows 7 and Eliminating Windows XP
[ Source: Dell/Microsoft ]
February 2012-
Windows XP support ends April 8, 2014. Therefore, organizations must decide when to begin their migration to Windows 7, set a target date to have Windows XP out and define the scope of the project.
This research paper reviews Gartner's key findings and recommendations for deploying Windows 7.
CISO Guide to Next Generation Threats
[ Source: FireEye ]
May 2011-
Over 95% of businesses unknowingly host compromised endpoints, despite their use of firewalls, intrusion prevention systems (IPS), antivirus and web gateways. This situation-the new status quo-results from criminals leveraging multiple zero-day vulnerabilities, commercial-quality toolkits and social media to perpetrate next-generation threats. These threats move "low and slow" and use several stages and channels to duck traditional defenses and find vulnerable systems and sensitive data.
Read this paper and learn how to regain the upper ...
8 Things That Could Affect Your Business IT Security In The Next Two Hours
[ Source: NETGEAR ]
August 2011-
Discover the secrets over-priced security consultants don't want you to know. Network security is not just about preventing a breach, it's about making every working day as productive as possible by preventing external threats.
Where should you start? Download this security brief and NETGEAR will show you the 8 things to do to improve your security posture right now.
Gartner Magic Quadrant for Enterprise LAN
[ Source: HP ]
May 2011-
Major LAN purchases and upgrades should not take place without a full competitive review. This Gartner Magic Quadrant reviews the strengths and weaknesses of the major players; including, Alcatel-Lucent, Avaya, Cisco, Extreme Networks, HP and Juniper Networks.
Performance Comparison -- ITTIA DB and SQLite
[ Source: ITTIA ]
March 2010-
ITTIA DB SQL is a lightweight database management system designed from the ground up to meet the requirements of embedded systems and devices. SQLite is an open source software library. This white paper examines the performance characteristics and technical capabilities of ITTIA DB and SQLite.
Moving an MS Access Database Application to the Web with Alpha Five Version 9
[ Source: Alpha Software ]
February 2009-
Alpha Software’s latest white paper details how businesses can smoothly transition their Microsoft Access database applications to the Web using Alpha Five Version 9. Alpha Five is an all-in-one integrated tool that allows users to build secure and highly customized database applications with full reporting for the desktop or the Web quickly and easily.
Modern Data Center Cost Cutting Tips
[ Source: Oracle ]
December 2009-
Dramatically reduce data center sprawl and drive down operational costs by instituting an application grid methodology. Access the methodology to reduce costs here.
Proof of Concept: Virtualization with the Inte®l Xeon® Processor 5500 Series (Intel)
[ Source: Dell & Intel ]
January 2009-
How much difference does the right processor make in virtualization? Recent testing Intel conducted showed that a server based on the Intel? Xeon? processor X5570 provides the ability to support twice as many virtual machines for the same TCO compared with the Intel? Xeon? processor E5450.
Get the in-depth test scenarios and results, plus find out how VMware Enhanced VMotion and Intel Virtualization technology FlexMigration enable seamless live migration from previous Intel servers ...
Four Secrets to Infrastructural Innovations
[ Source: Oracle ]
June 2010-
Over time, enterprises customize their packaged applications to meet their unique business needs, which results in code sprawl, architectural chaos and brittle applications.
Download this executive briefing to learn how current IT methodology for implementing application integrations and business process automation is failing. Discover four established patterns of innovation that help organizations avoid these negative consequences.
Learn how a shared services infrastructure using Oracle SOA Suite can replace today's IT vulnerabilities ...
Oracle Unveils Revolutionary Database Performance Technology
[ Source: Oracle ]
April 2010-
Learn how major technology advances make it possible to sustain maximum database performance, improve IT agility with comprehensive change management and lower IT costs through database self-management and automation
Clustering Database Applications to Lower IT Cost
[ Source: Oracle ]
January 2010-
Clustering is a mandate within a responsible IT data center. For more than eight years enterprises around the globe have used Oracle Real Applications Clusters (RAC) to apply the principles of grid computing at the database tier, adding their stories to a towering spire of evidence that clustered architectures can save organizations millions of dollars.
Customers across all industries are clustering their transaction processing and data warehousing applications to deliver a higher quality ...
Value Proposition for IBM DB2 9: Cost/Benefit Case for SAP Enterprise Migrations
[ Source: IBM ]
October 2007-
Over the next few years, most SAP users will begin to move beyond application deployment of next-generation NetWeaver solutions to large-scale migrations of core enterprise systems. This report examines the cost implications of employing Oracle 10g or IBM DB2 9 to support next-generation NetWeave solutions. It is based on input from a wide range of users.
Why is DB2 for z/OS better than Oracle RAC?
[ Source: IBM ]
March 2011-
It’s simple, really—proven capabilities and experience. DB2 for z/OS and System z continue to lead the way with fresh capabilities to handle rapidly changing, diverse and unpredictable workloads while maximizing resource utilization and investment. Simply put, DB2 for z/OS is the most scalable, reliable and cost-effective data server available.
In this white paper, we size up the database clustering architecture provided by DB2 for z/OS with the Oracle RAC product. ...
Improve BI Query Performances: OLAP Option Compressed Composites
[ Source: Escendo Corp. ]
March 2010-
If you're running BI queries against an Oracle database, you have a powerful way of speeding up those queries that you may not know about. It's called a Compressed Composite and, when used with the OLAP Option, it can dramatically improve query performance for almost any tool. In a recent test, Escendo Corp. demonstrated how the use of Compressed Composites can reduce query time by 40% or more, and reduce the size of the data by 90% ...
5 Dividends Master Data Management Pays
[ Source: IBM ]
December 2012-
How enterprise-wide master data management helped five financial services firms get a better view of their customers and of their risk.
At many large financial firms, information that is accessible in one application isn't available in the others. Those data 'silos' make the organizations inefficient, prevent them from taking advantage of business opportunities, lead to poor decision making and can complicate compliance. Adopting an enterprise-wide data management solution can lead to more successful ...
The Top 5 IT Budget Killers
[ Source: IBM ]
November 2012-
Many of the largest IT budget problems can be traced back to five big money drains:
1. Storage expansion
2. System complexity
3. Hardware sprawl
4. The Need for High Availability
5. Over or under-provisioning
If any of this sounds familiar, you're not alone. This e-book, provided by IBM, will introduce you to the five big IT budget killers - and some of the best ways to knock them out.
The Challenge of Effective Master Data Management: Reliable Data Improves the Bottom Line and Reduces Risk
[ Source: IBM ]
November 2012-
Master data is a collection of data objects defined uniformly across organizational processes, enabling consistency and accuracy by serving as the single source. This document helps you to initially think about how master data plays an important role in your company and what to do to start maximizing its use for business value.
Security: Security Enterprise Data and and Ensuring Compliance
[ Source: IBM ]
November 2012-
Securing Enterprise Data and Ensuring Compliance In the Face of Multiple Threats, Strategies Must be Comprehensive
Security is an important element of an information integration and governance framework. This research perspective by Ventana Research provides insight to help organizations ensure a centralized, holistic security architecture to prevent breaches and automate compliance.
Report Brief: Reveal More Value in Your Data with Location Analytics
[ Source: ESRI ]
November 2012-
In nearly every industry, executives, managers and employees are increasingly using maps in conjunction with enterprise applications such as business intelligence (BI) and CRM. Companies seek every opportunity to gain an edge, and often it's to be found in the data at their fingertips. Approximately 80% of an organization's data has a location component. By ignoring or underutilizing this data, organizations overlook rich and pervasive information that could help them operate more efficiently and competitively. Savvy ...
Gartner Case Study: Securing the Cloud
[ Source: Savvis ]
October 2012-
Security is one of the top concerns facing an enterprise moving data to the cloud. This case study, published by analyst firm Gartner* details the lessons learned by a financial services early adopter of cloudbursting to Infrastructure-as-a-Service (IaaS).
*Case Study: Securing the Cloud by John Pescatore, Gartner, Inc. May 3, 2012
IDC: Real-time Compression Advances Storage Optimization
[ Source: IBM ]
September 2012-
It should come as no surprise that storage budgets are constantly under pressure from opposing forces: On one hand, economic forces are pushing budgets to either stay flat or, in many cases, shrink as a percentage of a company's revenue.
On the other hand, the infrastructure struggles to keep up with the pace of data growth, pressured by many variables, both social and economic. Businesses have no choice but to acclimate their storage ...
Key Attributes Backup Software Needs to Simplify VM Data Protection
[ Source: Quest Software ]
September 2012-
As a federal IT professional, you see the rapid rate at which applications servers are being virtualized. So how can you keep up with the demand and still ensure that the critical data your agency stores in those virtual machines can be easily recovered in the event of a disaster? The answer: A comprehensive backup software that meets five critical requirements.
See what they are in this white paper, 5 Key Attributes Backup Software ...
IDG Tech Dossier: A Faster Path to Client Virtualization
[ Source: HP/Intel® ]
September 2012-
Client virtualization encapsulates a user's desktop including operating system, applications, data and personalization-and stores it in the data center, rather than on the end-point device.
This has several advantages. The desktop is stored and maintained centrally, so it's much easier to manage, maintain and support. It's not tied to a particular computer, so it can be accessed from different devices. And the end-point device stores neither desktop nor data, so the security danger ...
Back to Basics: Fundamentals of Test Data Management eBook
[ Source: IBM ]
August 2012-
Business moves fast - which means that software development teams need to move even faster. The emergence of new software development models, such as the agile development process, has given organizations powerful tools for responding to events quickly and has helped organizations evolve through collaboration between self-organizing, cross-functional teams.
To make the most of agile processes, organizations need effective and efficient testing strategies - complete with processes for governing test data. However, many ...
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