ROI CASE STUDY


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Source: IBM
Date: March 2012
Type: White Paper
Rating: (0)

Overview: The Alameda County Social Services Agency (SSA) is a 2,200-employee organization that works collectively and in partnership with community-based organizations to serve the social service needs of the citizens of Alameda County.

The agency assists approximately 11 percent of Alameda County's 1.6 million residents who receive assistance in areas that include employment, training, financial assistance, housing, and homelessness prevention.

In addition to the departments that provide these services, Alameda County SSA's departments include administration and finance, adult and aging, children and family services, economic benefits, and employment services.

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