Thinking Outside the Cell: 6 Questions to Ask Yourself About Spreadsheet Security [ Source: Atlantic Global PLC ]
July 2009- The overuse and abuse of spreadsheets presents a real danger to the security and competitiveness of your organisation. This paper aims to further the debate over the viability of spreadsheets versus commercial business systems by posing 6 questions you should ask yourself if you use spreadsheets to manage your finances, expenses, projects, contracts or resources. It explores the dangers of using spreadsheets and letting them get out of control. In this paper are examples of the ...

Upgrade Dilemma -- SAP R/3 Enterprise or mySAP ERP? [ Source: Infosys Technologies ]
April 2005- SAP's recent announcement to discontinue direct maintenance support to earlier versions of its SAP R/3 software, coupled with the unveiling of its next-generation mySAP ERP and SAP R/3 Enterprise product roadmaps, create a business need to analyze which SAP version and strategy is most appropriate for your organization.

Outsourcing For Success - The Retained Organization [ Source: Novus Origo ]
July 2009- The requirements for the advanced planning and design of a skilled retained organization are paramount to the success of any outsourcing relationship, and should be facilitated early on in the outsourcing process. Additionally, key success factors in the design and implementation of a retained organization include: the ability of the team to operate against new processes and methodologies, having a clear understanding of what transactions are being outsourced, properly selecting retained resources based on skills ...

The State of Service-Oriented Architecture (SOA) - Exclusive Research [ Source: Transformation Enablers ]
August 2008- Organizations are using SOA to speed application development and facilitate business process optimization plans, according to a new TechWeb survey. In these early days of SOA deployments, most companies are satisfied with their progress—but only about one-quarter rate their success as "exceptional."

Managing the Multi-Company Corporation [ Source: NetSuite ]
May 2008- Managing the books in any company is increasingly challenging in the face of GAAP, Sarbanes-Oxley, and the International Financial Reporting Standards (IFRS). The complexity increases for entrepreneurs who start and manage multiple companies, and for growing businesses that include subsidiaries in other countries. But the challenge in managing several separate entities isn't just in closing the books — it is also in the everyday issues of managing a diverse sales force, with forecasts, quotes, sales, and ...

New rules for a new decade [ Source: IBM ]
August 2012- The complexities of today's economic environment and everexpanding global supply chains mandate new guidelines for peak performance. Volatile global market conditions and customer demand variability require optimal supply chain configurations to synchronize supply and demand.

The Benefits of Modern Customer Service [ Source: Salesforce.com ]
July 2012- This Beagle Research Group executive white paper describes these advantages of switching to a cloud-based contact centers, focusing on lower total cost of ownership, more deployment options and better service results.

Engaging Customers in the Social Era [ Source: Salesforce.com ]
July 2012- Top companies now know that social media is a powerful way to listen to their customers. The most successful service teams today are not only monitoring social, they're actively participating in the conversation. Learn how.

Complimentary Gartner MQ report for CRM Customer Service [ Source: Salesforce.com ]
July 2012- Gartner's 2012 Magic Quadrant for CRM Customer Service Contact Centers looks at vendors responding to the challenge of "any channel" customer engagement. Follow the leaders and see why customers rely on Salesforce to transform their businesses.

IDC Business Resiliency Report IBM Power Systems and Their Support for Business Resiliency in Challenging IT Environments [ Source: IBM ]
July 2012- IBM Power Systems provide a comprehensive approach designed to protect the continuity and availability of business-critical applications and services. Deploying integrated disaster recovery allows companies to deliver new services faster, with higher quality, and with superior economics.

Downtime can be highly disruptive and expensive to an organization, with cost drivers including lost revenue, reduced employee productivity, reputational damage, and the cost of resources required to address and avoid outages. Most organizations in IDC ...