TECH DIGITAL RESOURCE LIBRARY

ACES: Getting Started With ACES In Fulfillment Operations

Mar 24, 2009

Download This discussion will help you understand the targets and frame your approach to fulfillment operations. ACES works because it considers the fulfillment process in three dimensions: costs, customer wait time (CWT), and quality. Costs, CWT and quality issues are the negative forces of the fulfillment process and must be constantly measured, evaluated, and attacked.


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