Underwriting Just Got Easier: Technology Integration at Unitrin Direct Enhances Customer Service [ Source: Optical Image Technology - DocFinity ]
October 2007- Unitrin Direct, an insurer that sells direct-to-consumer automobile insurance nationwide, had a vision to significantly expedite services and increase efficiency with integrated technologies. They began by automating the processing of returned mail, incomplete customer submissions, and collection of signatures required on underwriting documents. Integration of DocFinity document management and digital workflow software with their third-party automated call system, policy management software, third-party capture and indexing provider, claims management system, and data review criteria stored on ....

Semantic Discord and Data (Dis)Integration [ Source: expressor software corporation ]
February 2008- As business requirements continue to accelerate, the ability of existing data integration technologies to solve those requirements lags appreciably behind. In an effort to address this issue, vendors have been frantically retooling their platforms and/or buying "complementary technologies" to help them stay afloat. Unfortunately, these incremental improvements and bolt-on solutions have not been successful in resolving the core problem. What is needed is a fundamental shift in the way that data integration projects are approached. ....

Crazy John's: CRM Platform for Expansion [ Source: ciboodle ]
June 2008- With over 100 retail stores nationwide and an ambitious plan to launch Crazy John's as Australia's first large scale mobile virtual network enabler (MVNE), a greenfield CRM sales and service solution was required to provide high profile brand partners the ability to deliver new products to market. The solution would also need to leverage existing investments in billing, marketing and financial systems and have the capacity to scale in line with expansion plans.

Top 5 Myths of Screen Scraping [ Source: Seagull Software ]
June 2008- Many organizations with mainframe, System i or OpenVMS applications still ask their employees to use green-screen (or text-based) user interfaces to work with essential business information. Green-screens are a business problem and a technology problem. They're unappealing, hard to learn, intimidating, and accessible only with terminal emulation software. They’re also incompatible with modern application integration methods like Web services and SOA.

The appeal of screen-scraping is understandable — it's simple and inexpensive. But many ....

Open Architectures To Improve Plant Visibility And Performances [ Source: Integration Objects ]
February 2009- Manufacturing companies have invested large amounts of money in industrial automation infrastructures, but many have yet to realize the full value from their investment as many of these infrastructures remain islands of automation; information silos disconnected from other systems, including business systems. This paper will discuss some of the options available for integrating automation islands and for distributing information at any level in the organization. In particular, two main players in the system integration arena ....

Six Game Changers About SaaS ERP [ Source: Plex Systems, Inc. ]
October 2009- This paper summarizes six game-changing aspects delivered by Plex Online SaaS ERP. Areas range from the benefits of true ERP integration, to ease of use and the importance of up-to-date functionality. In each case, the benefit is an improved and optimized manufacturing process to help the enterprise thrive in a challenging market.

Using Mobile Technologies FOr Check-in And Beyond [ Source: NIIT Technologies ]
August 2009- This white paper details the recommendations that can be followed by an airline or service providers to enable the airline's mobile check-in facility. It also provides some case studies from the industry where mobile check-in solutions have been implemented. Since almost all airlines are looking to reduce costs, provide increased customer service and satisfaction, and an overall "more for less" experience, a mobile check-in solution is increasingly catching the attention of airlines and consumers alike. ....

The Trouble With Legacy Systems [ Source: Hyland Software ]
May 2009- In search of efficiency, agility, and the ability to innovate, insurers are quickly realizing their legacy systems often stand in the way of these goals. While it is clear that something needs to be done, the options available to solve the problem can be overwhelming. This white paper addresses business and technical pains insurers face as a result of aging legacy systems, addresses options for battling those pains, and advocates enterprise content management (ECM) as ....

Tunneling Process Data Securely Through Firewalls [ Source: Integration Objects ]
February 2009- To not securely transmit process data exposes process control networks to potential cyber attacks which can disrupt production, compromise safety and cause significant financial losses for companies. This paper expands on the issues and challenges of using DCOM when deploying OPC technology and presents an alternative solution that addresses the industrial end-user requirements.

Saudi Aramco Abqaiq Plants Partners With Integration Objects To Optimize Plant Operations [ Source: Integration Objects ]
July 2009- This case study examines the system integration solution provided by Integration Objects for Saudi Aramco's Abqaiq Plants. Saudi Aramco was having difficulties with a complex IT architecture that was cumbersome and a challenge to maintain. The company found its solution from Integration Objects, which was able to provide a simpler IT architecture that was also more secure and ultimately helped Saudi Aramco optimize operations.