UBM: TECH DIGITAL RESOURCE LIBRARY

OTRS Helps Alaskan School District

Nov 16, 2010

Download OTRS, a leading provider of open source Help Desk and ITIL-compatible IT Service Management (ITSM) solutions, announced publication of a major case study detailing how the OTRS help desk was used to leverage an Alaskan school district´┐Żs one-person IT staff, to the benefit of teachers, parents, students, and staff.


Whitepaper