Service Cloud: Deliver Next Generation of Customer Service
Realize the value and operating challenges of online support communities. Chatter Communities for Service solves nearly all of the traditional problems of online communities. Use ......
BPM for Dummies
[ Source: IBM ]
August 2012-
Unleash the power of technology as a competitive advantage! Learn how your entire enterprise can become far more agile, helping you meet your goals with Business Process Management (BPM).
Download Business Process Management For Dummies, IBM Limited Edition, now and learn how BPM creates value through growth, improved performance, better productivity, higher staff effectiveness, and better customer service.
You discover why changing to BPM now makes sense for your organization, how ...
How To Build a Mission-Critical Data Center
[ Source: HP ]
May 2012-
Infrastructures must be able to quickly and cost-effectively adapt to evolving needs. Unfortunately, many companies cannot achieve this response with their current data center network architectures. The traditional three-tier model of access, aggregation, and core switching is an operational nightmare.
This white paper unveils a solution that streamlines the design of next-generation data centers to ensure the superior resiliency, performance, and agility that enterprise networks now require.
Sponsored by:<...
Avoiding the 8 Common Mistakes of Windows 7 Migration
[ Source: Dell/Microsoft ]
September 2011-
The recession put important things on hold for many organizations, like upgrading to new client systems. Now organizations such as yours are ready to upgrade and gain from better performance and efficiency by purchasing new laptops and notebooks with Windows 7 factory-installed.
Before you move dozens - or hundreds - of important business applications into a new environment, find out how other organizations tackled this challenge.
Download "Avoiding the 8 common mistakes of ...
Accountable Care and the Cloud: The Future of Medical IT
[ Source: Siemens ]
July 2011-
In this podcast, Dan Emig and David M. Hamilton of Siemens Medical explain how the cloud can help healthcare providers significantly improve business performance by shifting allocation of their limited budget and human resources away from lower-value back-office operations in favor of higher-value clinical and patient-facing services.
The cloud does this by 1) allowing healthcare IT organizations to leverage the economies of scale offered by shared, on-demand infrastructure and 2) providing turnkey access to state-of-the-art ...
Advanced Malware Exposed
[ Source: FireEye ]
May 2011-
This handbook shines a light on the dark corners of advanced malware, both to educate as well as to spark renewed efforts against these stealthy and persistent threats. By understanding the tools being used by criminals, we can better defend our nations, our critical infrastructures and our citizens. The "Operation Aurora" incident represents an example of how the threats have escalated, revealing how advanced malware is being used in a systematic, coordinated fashion to achieve ...
Creating a Timeline for Deploying Windows 7 and Eliminating Windows XP
[ Source: Dell/Microsoft ]
February 2012-
Windows XP support ends April 8, 2014. Therefore, organizations must decide when to begin their migration to Windows 7, set a target date to have Windows XP out and define the scope of the project.
This research paper reviews Gartner's key findings and recommendations for deploying Windows 7.
CISO Guide to Next Generation Threats
[ Source: FireEye ]
May 2011-
Over 95% of businesses unknowingly host compromised endpoints, despite their use of firewalls, intrusion prevention systems (IPS), antivirus and web gateways. This situation-the new status quo-results from criminals leveraging multiple zero-day vulnerabilities, commercial-quality toolkits and social media to perpetrate next-generation threats. These threats move "low and slow" and use several stages and channels to duck traditional defenses and find vulnerable systems and sensitive data.
Read this paper and learn how to regain the upper ...
8 Things That Could Affect Your Business IT Security In The Next Two Hours
[ Source: NETGEAR ]
August 2011-
Discover the secrets over-priced security consultants don't want you to know. Network security is not just about preventing a breach, it's about making every working day as productive as possible by preventing external threats.
Where should you start? Download this security brief and NETGEAR will show you the 8 things to do to improve your security posture right now.
Gartner Magic Quadrant for Enterprise LAN
[ Source: HP ]
May 2011-
Major LAN purchases and upgrades should not take place without a full competitive review. This Gartner Magic Quadrant reviews the strengths and weaknesses of the major players; including, Alcatel-Lucent, Avaya, Cisco, Extreme Networks, HP and Juniper Networks.
The Total Economic Impact of Daptiv PPM
[ Source: Daptiv ]
March 2009-
In August 2008, Daptiv commissioned Forrester Consulting to examine the total economic impact and potential return on investment (ROI) that enterprises may realize by deploying Daptiv PPM. Daptiv PPM is on-demand collaborative business software that allows organizations to select, staff, and manage projects across teams, departments, and divisions. This study illustrates the financial impact of deploying Daptiv PPM in a medium-sized, multi-location retail organization. In conducting in-depth interviews with four existing customers, Forrester found that these ...
Itanium: Slip/Sliding Away
[ Source: IBM ]
November 2011-
Oracle has followed the trend of other major ISVs and terminated further software development for the Itanium platform. Looking at the decline in revenue of HP's Itanium-based servers, combined with loss of support by Microsoft, Red Hat, VMware and Fujitsu (in addition to Oracle), it's clear that the Itanium ecosystem is collapsing quickly.
Due to HP Itanium's decline to date, Microsoft and Oracle have already pulled out to avoid investing any more to ...
Proof of Concept: Virtualization with the Inte®l Xeon® Processor 5500 Series (Intel)
[ Source: Dell & Intel ]
January 2009-
How much difference does the right processor make in virtualization? Recent testing Intel conducted showed that a server based on the Intel? Xeon? processor X5570 provides the ability to support twice as many virtual machines for the same TCO compared with the Intel? Xeon? processor E5450.
Get the in-depth test scenarios and results, plus find out how VMware Enhanced VMotion and Intel Virtualization technology FlexMigration enable seamless live migration from previous Intel servers ...
Utilizing the cloud to transform software delivery
[ Source: IBM ]
March 2011-
You’ve already decided to invest in cloud in order to reduce portions of your capital expenditure budget. What if you could manage and maintain your software development infrastructure within the cloud to save time and effort and reduce capital expense?
Open Source Moves to Enterprise
[ Source: GroundWork Open Source ]
July 2008-
Learn about an open source management alternative for the mid-enterprise in Ptak, Noel and Associates’ (PNA) report. PNA has been watching the emerging integrated open source management suite market. A short time ago, solutions were too new to project open source and subscription adoption trends but since then, enterprise solution sales have increased.
CSC's Java-based POINT IN J - End-to-End Policy Administration
[ Source: CSC ]
October 2008-
Long thought of as the 800 lb. gorilla in property and casualty insurance systems, CSC has demonstrated that it is a fast moving and agile 800 lb. gorilla. POINT IN J, introduced during Connect 2008, is CSC's Java-based end-to-end policy administration system that runs on Sun Microsystem’s Solaris operating system and Sun hardware. POINT IN J takes advantage of technologies not typically seen in the insurance industry and will appeal to both legacy insurers and new entrants ...
IBM Systems Director 6.3 Improved Usability, Instability and Functionality
[ Source: IBM ]
April 2012-
IBM Systems Director 6.3 has just been released. Read the white paper and see how this new revision can improve usability with a more logical interface, as well as simplify installation for the program and associated plug-ins. Also learn how its extended functionality enhances control over physical systems, virtualized resources and storage devices.
Virtualization: Cost Reduction Tips Revealed
[ Source: IBM ]
July 2010-
While the value of virtualization for large businesses has been well documented, this whitepaper from IBM explains how mid-sized business can benefit from virtualization with some new technologies and improved affordability. The paper explains virtualization in the context of mid-sized businesses and shows how they can reduce costs, improve services and simplify management. With specific examples of IBM solutions – and the cost savings you can expect – along with detailed explanations of the benefits of a ...
Improved Website Performance and Security Secrets Revealed
[ Source: Alertsite ]
April 2010-
Research shows that customers are won or lost on the Internet in just seconds.
Discover how you can immediately improve uptime and deliver the fastest possible web performance for your users.
Business Rules Deliver Agility
[ Source: IBM ]
February 2010-
Applications constructed with a Business Rules Management System can deliver flexibility to business systems and agility to the organization by enhancing the ability to automate decisions with a high degree of precision and personalization.
Avoiding the 7 Common Mistakes of Windows 7 Migration
[ Source: Dell KACE™ ]
November 2012-
Time is running out for deploying Windows 7, but the migration path isn't an easy one. Learn how to avoid the seven common mistakes so you can deploy on time. Read the white paper today.
Taming Software License Compliance through Automation: 10 Best Practices
[ Source: Dell KACE™ ]
November 2012-
Turn one of your biggest headaches - asset management - into a cost and time saving initiative. Learn about the 10 best practices to tame software license compliance. Read the white paper today.
HealthTrans Streamlines Claims Processing, Improves Customer Satisfaction with Splunk
[ Source: Splunk ]
December 2012-
HealthTrans, the fourth-largest pharmacy benefits provider in the U.S. (by claims volume), delivers member claims processing services to customers of healthcare benefit plans. The infrastructure supporting HealthTrans' claims processing environment is complex and diverse in terms of hardware, software and OS heterogeneity. In addition, the company supports multiple UNIX "flavor", Windows environments, Apache, custom applications, and a variety of Web and Java application servers.
Few tools provide end-to-end visibility and monitoring across ...
Bronto Software Buys Splunk versus Extending their Hadoop Deployment
[ Source: Splunk ]
December 2012-
Like most companies, Bronto Software manages a growing and complex IT environment. Open source software is foundational at Bronto and has become the company standard within its IT environment. When seeking to augment existing open source technologies, Bronto was faced with an immature market that often failed to provide the analytic capabilities needed to respond to critical processes and services.
Bronto needed a solution that would allow engineers to deep dive into system ...
Cloud Infrastructure Matters
[ Source: Red Hat ]
September 2012-
New IT technologies and abstractions, such as cloud computing, layer on top of existing ones.This may make the foundational layers less visible, but they remain just as important (or even more so).
The capabilities of a specific operating system aside, the operating system as a technology layer remains highly relevant in a cloud computing world. It insulates the application from lower-level technology (such as hardware) changes, provides a rich set of services ...
Simplify planning for a Windows 7 migration
[ Source: Dell/Microsoft ]
August 2012-
To capitalize on the benefits of Windows 7, you must make sure your computing environment is ready for the upgrade. The Dell Windows 7 Readiness Assessment is designed to identify application compatibility, hardware compatibility and migration readiness, and to provide the recommendations needed to help make your transition to Windows 7 as smooth as possible.
Read the Dell Windows 7 Readiness Assessment for a detailed analysis of your organization’s preparedness to upgrade and includes a comprehensive ...
Intel Core vPro Processor Comparison
[ Source: Intel ]
July 2012-
Intel Core vPro Processor Comparison provides a Good, Better, Best guide for selecting the best processors to power your business PCs.
IDC Business Resiliency Report IBM Power Systems and Their Support for Business Resiliency in Challenging IT Environments
[ Source: IBM ]
July 2012-
IBM Power Systems provide a comprehensive approach designed to protect the continuity and availability of business-critical applications and services. Deploying integrated disaster recovery allows companies to deliver new services faster, with higher quality, and with superior economics.
Downtime can be highly disruptive and expensive to an organization, with cost drivers including lost revenue, reduced employee productivity, reputational damage, and the cost of resources required to address and avoid outages. Most organizations in IDC ...
Seven Things to Let Go of Before Software Release
[ Source: Electric Cloud ]
June 2012-
For most enterprises, creating, testing, and deploying a modern software application demands well-planned orchestration of an assortment of disparate tools and technologies. Sadly, far too many of these organizations are still attempting to deliver software the same way they did 20 years ago, using an amalgamation of manual procedures, homegrown scripts, and other archaic approaches. These techniques are no longer effective, and merely serve to delay delivery while amplifying costs.
In this White paper ...
RHEV Sets Stage for VMWare Challenge
[ Source: Red Hat ]
June 2012-
In a February 2012 review, well-known enterprise technology information publication eWEEK wrote that Red Hat Enterprise Virtualization 3.0 is set to challenge VMware at its own game and discusses why Red Hat is now being considered an enterprise virtualization market contender.
Built from the long-standing stability of the Red Hat Enterprise Linux kernel, Red Hat Enterprise Virtualization 3.0 is a strategic alternative virtualization solution and is the first enterprise-ready, fully open source virtualization platform. Designed for ...
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