Service Cloud: Deliver Next Generation of Customer Service
Realize the value and operating challenges of online support communities. Chatter Communities for Service solves nearly all of the traditional problems of online communities. Use ......
BPM for Dummies
[ Source: IBM ]
August 2012-
Unleash the power of technology as a competitive advantage! Learn how your entire enterprise can become far more agile, helping you meet your goals with Business Process Management (BPM).
Download Business Process Management For Dummies, IBM Limited Edition, now and learn how BPM creates value through growth, improved performance, better productivity, higher staff effectiveness, and better customer service.
You discover why changing to BPM now makes sense for your organization, how ...
How To Build a Mission-Critical Data Center
[ Source: HP ]
May 2012-
Infrastructures must be able to quickly and cost-effectively adapt to evolving needs. Unfortunately, many companies cannot achieve this response with their current data center network architectures. The traditional three-tier model of access, aggregation, and core switching is an operational nightmare.
This white paper unveils a solution that streamlines the design of next-generation data centers to ensure the superior resiliency, performance, and agility that enterprise networks now require.
Sponsored by:<...
Avoiding the 8 Common Mistakes of Windows 7 Migration
[ Source: Dell/Microsoft ]
September 2011-
The recession put important things on hold for many organizations, like upgrading to new client systems. Now organizations such as yours are ready to upgrade and gain from better performance and efficiency by purchasing new laptops and notebooks with Windows 7 factory-installed.
Before you move dozens - or hundreds - of important business applications into a new environment, find out how other organizations tackled this challenge.
Download "Avoiding the 8 common mistakes of ...
Accountable Care and the Cloud: The Future of Medical IT
[ Source: Siemens ]
July 2011-
In this podcast, Dan Emig and David M. Hamilton of Siemens Medical explain how the cloud can help healthcare providers significantly improve business performance by shifting allocation of their limited budget and human resources away from lower-value back-office operations in favor of higher-value clinical and patient-facing services.
The cloud does this by 1) allowing healthcare IT organizations to leverage the economies of scale offered by shared, on-demand infrastructure and 2) providing turnkey access to state-of-the-art ...
Advanced Malware Exposed
[ Source: FireEye ]
May 2011-
This handbook shines a light on the dark corners of advanced malware, both to educate as well as to spark renewed efforts against these stealthy and persistent threats. By understanding the tools being used by criminals, we can better defend our nations, our critical infrastructures and our citizens. The "Operation Aurora" incident represents an example of how the threats have escalated, revealing how advanced malware is being used in a systematic, coordinated fashion to achieve ...
Creating a Timeline for Deploying Windows 7 and Eliminating Windows XP
[ Source: Dell/Microsoft ]
February 2012-
Windows XP support ends April 8, 2014. Therefore, organizations must decide when to begin their migration to Windows 7, set a target date to have Windows XP out and define the scope of the project.
This research paper reviews Gartner's key findings and recommendations for deploying Windows 7.
CISO Guide to Next Generation Threats
[ Source: FireEye ]
May 2011-
Over 95% of businesses unknowingly host compromised endpoints, despite their use of firewalls, intrusion prevention systems (IPS), antivirus and web gateways. This situation-the new status quo-results from criminals leveraging multiple zero-day vulnerabilities, commercial-quality toolkits and social media to perpetrate next-generation threats. These threats move "low and slow" and use several stages and channels to duck traditional defenses and find vulnerable systems and sensitive data.
Read this paper and learn how to regain the upper ...
8 Things That Could Affect Your Business IT Security In The Next Two Hours
[ Source: NETGEAR ]
August 2011-
Discover the secrets over-priced security consultants don't want you to know. Network security is not just about preventing a breach, it's about making every working day as productive as possible by preventing external threats.
Where should you start? Download this security brief and NETGEAR will show you the 8 things to do to improve your security posture right now.
Gartner Magic Quadrant for Enterprise LAN
[ Source: HP ]
May 2011-
Major LAN purchases and upgrades should not take place without a full competitive review. This Gartner Magic Quadrant reviews the strengths and weaknesses of the major players; including, Alcatel-Lucent, Avaya, Cisco, Extreme Networks, HP and Juniper Networks.
Running Business-Critical PHP Applications on the Cloud with High Availability (HA)
[ Source: Zend ]
September 2011-
In this white paper, we describe in detail the three key areas you need to understand to successfully launch and manage business-critical PHP applications in the cloud.
• How to understand and minimize complexity when migrating PHP applications to the cloud
• A customizable best-practices approach to deploying and managing PHP applications in the cloud for High Availability
• A joint solution from RightScale and Zend that helps organizations deploy and manage ...
Yammer Secures Facebook-, Twitter-Style Communication In Enterprises
[ Source: TechWeb ]
December 2010-
Yammer Vice President of Marketing Steve Apfelberg gives TechWeb's David Berlind a demonstration of the most recent version of Yammer at the Enterprise 2.0 Conference (2010) in Santa Clara, Calif. Yammer is an enterprise social network in the style of Facebook and Twitter.
Need More Storage? Reclaim It!
[ Source: Microland Limited ]
June 2010-
Did you know that 60%-80% of storage capacity in most organizations is never utilized? And that the demand for data storage is expected to grow at 35%-65%CAGR in the next five years?
So does more storage mean more costs? Not Necessarily.
Microland’s whitepaper “Need More Storage Capacity? Reclaim It!!” details a step by step covering the entire storage capacity audit and reclamation service lifecycle for your organization including
1. ...
Agile Architecture
[ Source: Impetus Technologies, Inc. ]
November 2008-
Traditionally, an attempt is made to make the right architectural decisions early, due to the significant anticipated cost associated with making incorrect decisions. But this contradicts with Agile practices, which encourages welcoming change. Conceptually, the goal of Agile architecture should be to minimize the architectural change by crafting software so that it can easily adapt to change. In practice, developing Agile architecture is far more difficult.
The architectural goals change dramatically during the development of ...
Standardizing Explorer Folder Tree File Management Into A Document Management Solution
[ Source: DocuLex ]
January 2009-
This document is intended for anyone exploring alternative methods of managing files, achieving better control over creating and storing files in a folder tree structure on a local or shared network drive. This content will be helpful to those transitioning the management of their organizations files, currently using Explorer style nested folders and file names, into a content management solution specialized in managing enterprise wide filing standards, instant document access, secure sharing, file security, and ...
Intelligent InSites Visibility Platform Case Study: The Lasting Hope Recovery Center
[ Source: Intelligent InSites ]
February 2009-
Intelligent InSites’ solution combines leading location-sensing devices and Web-based software to deliver the highest level of safety to staff and patients. It provides significant improvements over the noisy and obstructive overhead paging systems of the past and proves its effectiveness as a staff duress system.
Intelligent InSites Visibility Platform Case Study: The Alton
[ Source: Intelligent InSites ]
February 2009-
The solution combines location-sensing devices and Web-based software that provide significant improvements in resident care and staff effectiveness. The real-time locating and communication system uses small pendants to monitor the presence of residents and staff members within the community.
Mindtouch: A Wiki-cum-CMS-cum-Mashup Platform, On Steroids
[ Source: TechWeb ]
April 2009-
Although Mindtouch CEO Aaron Fulkerson does a good job listing the major points that his company's namesake product (available as a service too) touches on in this reviewcam, it's also one of those products that's difficult to describe.
Lean BPM: A Pragmatic Approach to Automating Business Processes
[ Source: Serena Software ]
March 2009-
Times are tough. There is no doubt in light of the current economic and corporate downturn, businesses – and their IT departments – are actively seeking tools and methods to reduce cost and increase productivity. These goals become even more important when an organization is not able to bring additional resources (read: people) to address a need. Or worse, when they need to maintain the level and quality of work in light of a reduction in resources, ...
Blinkx Video Search Engine
[ Source: TechWeb ]
March 2009-
Video search is a different beast than normal Web search, and it requires a specialized video search engine to handle it. Blinkx is one of the leading players in video search. Its differentiator is that it indexes speech
Forrester Report: Supply Chain's Role in Commerce Evolution
[ Source: IBM ]
December 2012-
In order to engage customers in relevant, personalized ways, today?s organizations need to deliver extraordinary experiences across all channels?online and offline. A flexible, integrated supply chain is key, but poor collaboration, low investment, and high volatility make it hard for supply chain leaders to transform their approach.
Read the results of a survey of nearly 400 business leaders to learn about the new strategic imperatives for supply chain leaders, and discover the ...
Moving the Data Center from Chaos to Control: Best Practices in Data Center Infrastructure Management
[ Source: Nlyte Software ]
November 2012-
Given the stunning growth of data centers in recent years, how can an enterprise's IT department improve efficiency, cost effectiveness and mission-critical reliability in the data center? This paper explores the complex web of challenges facing today's data center managers and discusses how Data Center Infrastructure Management (DCIM) software provides a complete solution for moving the data center from chaos to control.
Moving Beyond Spreadsheets and Diagrams: Getting Started with Data Center Infrastructure Management
[ Source: Nlyte Software ]
November 2012-
Many data center managers try to manage their dynamic environments with little more than spreadsheets and a few CAD diagrams. But as data centers have grown in size and complexity, managing this way has become increasingly difficult. Fortunately, there are many good Data Center Infrastructure Management (DCIM) solutions now available.
One of the challenges many companies face getting started with DCIM is that they are afraid that implementing a full scale DCIM solution ...
Case Study: PNC Financial Services
[ Source: Nlyte Software ]
November 2012-
A VP of Data Center Operations didn't have accurate information needed to make informed decisions, control costs and mitigate risks. In this informative case study, learn what caused this manager to say "We not only freed up half a megawatt of power, but also extended the life of our data center from five years to 15 years."
How Cloud, Mobility and Analytics are Driving New Approaches to APM
[ Source: OpTier ]
September 2012-
How 2012's biggest trends impact APM, from IDC Research. As computing becomes more pervasive with the advent of social business, cloud, mobility and big data/analytics - every end-user interaction counts! Learn how to keep enterprise IT focused.
Ovum Research: Solution Guide - Application Performance Management
[ Source: OpTier ]
September 2012-
APM today sits at a juncture that crosses many disciplines and domains. This report aims to clarify what it is that defines an APM solution, and how the vendors are taking their solutions forward. A SWOT analysis of their solutions is provided.
10 Mobile Security Requirements for the BYOD Enterprise
[ Source: Accellion ]
September 2012-
An enterprise mobility strategy needs to include more than the provisioning and security services made available through mobile application and Mobile Device Management (MDM) solutions.
To meet the mobility and security requirements of road warriors and other mobile users, enterprises need to look at deploying a solution for mobile content management.
An effective mobile content management solution supports Bring Your Own Device (BYOD) policies, enables authorized users to share files of ...
Aberdeen Group Analyst Insight: Left to Their Own Devices: Does Your Enterprise Have a Dropbox Problem?
[ Source: Accellion ]
September 2012-
In the absence of well-defined policies, awareness and education, and officially supported alternatives for sharing files securely, knowledgeable end-users will often overlook security and compliance in favor of getting the job done by taking advantage of free and readily available alternatives.
Top-performing organizations are able to support the business objectives of end-user productivity, convenience and collaboration while simultaneously sustaining the organization's requirements for security, compliance, and cost-effective management.
Download this Analyst ...
Cricket Communications Turns to Splunk
[ Source: Splunk ]
September 2012-
Keeping up with a quickly expanding business is difficult if you do not have the right tools. Cricket Communications was growing in its number of subscribers at a rate of 10 to 20% annually and needed a system that could handle processing of up to 3,000 new subscriber requests per hour.
It implemented automated business processes and contract processing systems to keep up with the new requests, but if an error occurred the whole system would ...
HealthTrans Streamlines Claims Processing, Improves Customer Satisfaction with Splunk
[ Source: Splunk ]
December 2012-
HealthTrans, the fourth-largest pharmacy benefits provider in the U.S. (by claims volume), delivers member claims processing services to customers of healthcare benefit plans. The infrastructure supporting HealthTrans' claims processing environment is complex and diverse in terms of hardware, software and OS heterogeneity. In addition, the company supports multiple UNIX "flavor", Windows environments, Apache, custom applications, and a variety of Web and Java application servers.
Few tools provide end-to-end visibility and monitoring across ...
View All Categories
Business Intelligence : Analytics, Business Process Management, Content management, Dashboards, Data Mining, Performance Management, Databases, Datamarts/Data Warehouses, Information Management, Knowledge Management, Data Quality
Development : Open Source, Windows/.NET, Web Development, Security, Mobility, Java, High Performance Computing, Embedded Systems, Development Tools, Database, Architecture & Design, C/C++
Government : Cloud/SaaS, Leadership, Information Management, Federal, Mobile & Wireless, State & Local, Enterprise Applications, Security, Policy & Regulation, Enterprise Architecture
Hardware : Virtualization Hardware, Windows Servers, Utility/On-demand Computing, Unix/Linux servers, Supercomputers, Peripherals, Macintosh, Handhelds/PDAs, Grid/Cluster Computing, Desktops/PCs, Data centers, Blades, Processors
Healthcare : Interoperability, Administration systems, Clinical information systems, Electronic medical records, The Patient, Security & Privacy, Leadership, Policy & Regulation, Mobile & Wireless
Infrastructure : ATM, Ethernet/Gigabit Ethernet, Frame relay, IPv6, Traffic Management, Network/Systems Management, PBXs, Printers, Remote Access, Routers, Switches, UPS, VPNs, WAN Optimization/Acceleration, Wide Area File Services
Internet : B2B, B2C, Browsers, E-Business/E-Commerce, E-retail, Google, Web Development, Internet Security, Search, Social Networks, Traffic Reporting/Monitoring, Web 2.0, Internet Policy
Management : Career Development, Training, Small-Medium Business, Salary/Compensation, ROI/TCO, Regulation/Compliance, Recruiting, Personnel Management, Outsourcing, Legal, H-1B, Executive Insights/Interviews, Workplace Trends
Mobility : WLAN, Wireless Security, Wi-Fi/WiMax, Wi-Fi VOIP, Smartphones, 3G Wireless/Broadband, Muni Wireless, Mobile Messaging, Mobile Business, Fixed Mobile Convergence, 802.11x, RFID
Personal Tech : Blackberry, Bluetooth, Bluray, Digital Cameras, Digital Music, Digital Rights Management, Virtual worlds, iPhone, iPod, Peripherals, Smartphones, TVs/Home Theater, Global Positioning Systems
Security : Security Administration, End user/Client Security, Encryption, Cyberterror, Attacks/Breaches, Application Security, Antivirus, NAC, Perimeter Security, Privacy, Vulnerabilities and Threats, Storage Security, Intrusion Prevention
Services : Telecom/Voice Services, Business Process Outsourcing, Business Services, Disaster Recovery, Systems Integration, Hosted Storage, Internet/Data Services, Outsourcing, Software as a Service, Hosted Applications
Software : Web Services, Service Oriented Architecture, Server Virtualization, Productivity Applications, Operating Systems, Open Source, Linux, Hosted Software/Applications, ERP, Development Tools, Databases, Database Applications, CRM, Business Systems Management, Integration, Application Optimization
Storage : Data protection, Disaster Recovery, Removable/Portable Storage, Security, Storage Fabrics, Storage Systems, Virtualization
Telecom : VOIP, Unified Communications, Voice services, PBXs, Internet policy, Presence, Collaboration Systems, Business, Regulation, Call Centers
Windows/Microsoft : Applications, Internet Explorer, Microsoft Company News, Security, Open Source, Operating system, Office Suite

