Aug 18, 2014
Gaining true visibility into the critical business processes of an organization is not an easy task. Identifying the root causes of the process bottlenecks and inefficiencies can be extremely difficult and costly.
Due to lack of visibility into operational processes, a multinational oil and gas company with over 100 years of history and more than 15,000 employees experienced significant delays and other inefficiencies which were impacting the company's Enterprise Asset Management System supporting its Oil Sands business unit.
Automated Process Discovery, a breakthrough process mining technology, visualized the actual processes, identified bottlenecks, exceptions, repetitions and loopbacks. Based on the findings, corrective actions were taken to improve systems and business operations.