Service Cloud: Deliver Next Generation of Customer Service
Realize the value and operating challenges of online support communities. Chatter Communities for Service solves nearly all of the traditional problems of online communities. Use ......
BPM for Dummies
[ Source: IBM ]
August 2012-
Unleash the power of technology as a competitive advantage! Learn how your entire enterprise can become far more agile, helping you meet your goals with Business Process Management (BPM).
Download Business Process Management For Dummies, IBM Limited Edition, now and learn how BPM creates value through growth, improved performance, better productivity, higher staff effectiveness, and better customer service.
You discover why changing to BPM now makes sense for your organization, how ...
How To Build a Mission-Critical Data Center
[ Source: HP ]
May 2012-
Infrastructures must be able to quickly and cost-effectively adapt to evolving needs. Unfortunately, many companies cannot achieve this response with their current data center network architectures. The traditional three-tier model of access, aggregation, and core switching is an operational nightmare.
This white paper unveils a solution that streamlines the design of next-generation data centers to ensure the superior resiliency, performance, and agility that enterprise networks now require.
Sponsored by:<...
Avoiding the 8 Common Mistakes of Windows 7 Migration
[ Source: Dell/Microsoft ]
September 2011-
The recession put important things on hold for many organizations, like upgrading to new client systems. Now organizations such as yours are ready to upgrade and gain from better performance and efficiency by purchasing new laptops and notebooks with Windows 7 factory-installed.
Before you move dozens - or hundreds - of important business applications into a new environment, find out how other organizations tackled this challenge.
Download "Avoiding the 8 common mistakes of ...
Accountable Care and the Cloud: The Future of Medical IT
[ Source: Siemens ]
July 2011-
In this podcast, Dan Emig and David M. Hamilton of Siemens Medical explain how the cloud can help healthcare providers significantly improve business performance by shifting allocation of their limited budget and human resources away from lower-value back-office operations in favor of higher-value clinical and patient-facing services.
The cloud does this by 1) allowing healthcare IT organizations to leverage the economies of scale offered by shared, on-demand infrastructure and 2) providing turnkey access to state-of-the-art ...
Advanced Malware Exposed
[ Source: FireEye ]
May 2011-
This handbook shines a light on the dark corners of advanced malware, both to educate as well as to spark renewed efforts against these stealthy and persistent threats. By understanding the tools being used by criminals, we can better defend our nations, our critical infrastructures and our citizens. The "Operation Aurora" incident represents an example of how the threats have escalated, revealing how advanced malware is being used in a systematic, coordinated fashion to achieve ...
Creating a Timeline for Deploying Windows 7 and Eliminating Windows XP
[ Source: Dell/Microsoft ]
February 2012-
Windows XP support ends April 8, 2014. Therefore, organizations must decide when to begin their migration to Windows 7, set a target date to have Windows XP out and define the scope of the project.
This research paper reviews Gartner's key findings and recommendations for deploying Windows 7.
CISO Guide to Next Generation Threats
[ Source: FireEye ]
May 2011-
Over 95% of businesses unknowingly host compromised endpoints, despite their use of firewalls, intrusion prevention systems (IPS), antivirus and web gateways. This situation-the new status quo-results from criminals leveraging multiple zero-day vulnerabilities, commercial-quality toolkits and social media to perpetrate next-generation threats. These threats move "low and slow" and use several stages and channels to duck traditional defenses and find vulnerable systems and sensitive data.
Read this paper and learn how to regain the upper ...
8 Things That Could Affect Your Business IT Security In The Next Two Hours
[ Source: NETGEAR ]
August 2011-
Discover the secrets over-priced security consultants don't want you to know. Network security is not just about preventing a breach, it's about making every working day as productive as possible by preventing external threats.
Where should you start? Download this security brief and NETGEAR will show you the 8 things to do to improve your security posture right now.
Gartner Magic Quadrant for Enterprise LAN
[ Source: HP ]
May 2011-
Major LAN purchases and upgrades should not take place without a full competitive review. This Gartner Magic Quadrant reviews the strengths and weaknesses of the major players; including, Alcatel-Lucent, Avaya, Cisco, Extreme Networks, HP and Juniper Networks.
Virtualization and the Data Center: How to Build an Intelligent, Consolidated, Virtualized Data Center
[ Source: AMD ]
October 2011-
CIOs today must support more revenue generating projects without expanding, rebuilding or moving their data centers. Virtualization is one option to consolidate resources and make this happen. However, virtualizing the data center with existing servers is not the best solution - mainly because older servers have memory issues, lack the power efficiency to keep energy costs down and the ability to scale up and down as needed.
This white paper explains how to ...
PCI-Compliant Cloud Reference Architecture authored by Cisco, Coalfire, HyTrust, Savvis and VMware
[ Source: HyTrust, Inc. ]
November 2010-
Cisco, HyTrust, VMware, Savvis and Coalfire have collaborated to construct a cloud reference architecture that addresses some of the unique challenges of the Payment Card Industry (PCI) Data Security Standard (DSS).
Innovative technologies from Cisco, VMware, and HyTrust are used to implement the cloud architecture with a number of additional security controls to meet the intent of PCI DSS. The reference architecture was implemented in the Savvis lab and the team collaborated with Coalfire, which ...
The Benefits of Virtualization for Small and Medium Businesses
[ Source: VMware ]
March 2010-
Small and medium businesses (SMBs) of all sizes are rapidly adopting virtualization and achieving significant benefits in a number of areas. This survey white paper provides SMBs with the benefits and key findings as to why virtualization is rapidly growing in the SMB market.
Modeling the Virtual Data Center
[ Source: Elastra ]
November 2009-
The transition to cloud computing is not simply about outsourcing or applying old technology to new IT processes, it signals a shift in how IT is designed and delivered. The ultimate value of cloud computing is realized by significantly reducing lead times needed to deliver critical business services. And, to realize this value, a new approach to modeling the new “virtual” data center should be considered.
The quickest path to model-driven automation within ...
Breakthrough Event & Fault Management for the New IT
[ Source: Rivermuse ]
October 2009-
The last twenty years have seen the complexity of enterprise and telecoms service delivery infrastructures grow beyond the economic viability of systems put in place to enable service management personnel to keep order. Infrastructure change and complexity are too great to manually maintain business logic.
RiverMuse ushers in a new era of groundbreaking innovation in event management in order to cost effectively support the rapid adoption of a dynamic service delivery infrastructure by ...
Private Cloud ROI Case Study with Intel and Univa
[ Source: Univa UD ]
September 2009-
How can Private Cloud technology benefit you? Find out in this new case study and ROI analysis which describes the benefits Corus Automotive, a major European steelmaker, has received due to an Intel and Univa infrastructure transformation.
Corus is using Intel Nehalem processors and Univa UD software used to create a private cloud to run its technical computing applications and streamline its data management and storage processes. These applications allow an elite team ...
Virtualization Technologies Aid Disaster Recovery Planning
[ Source: Sunbelt Software ]
September 2009-
The need to protect virtual server systems is paramount, and where companies want to reduce the costs associated with disaster recovery planning, virtualization can enable easier recovery without a great deal of additional cost. Learn more about enterprise-class disaster recovery and high-availability solutions for cutting-edge virtual environments.
Automating the Virtual IT Lifecycle: Delivering Compliance, Command and Control with Process Automation
[ Source: Enigmatec ]
September 2008-
There is a shift occurring in the way many organizations view their IT operations. The new focus is on the customer's perspective of IT's contribution to the business, whether the customer is a development team, internal business unit, or external customer or partner. This shift is significant for IT organizations, as it forces them to think of themselves more as service providers than support teams. This discipline is termed IT Service Management (ITSM), and it's ...
Efficiently Isolating Contractors From Sensitive Data: The Many Advantages of Software-based Contractor Isolation
[ Source: Apani ]
March 2008-
For information security directors at large corporations, the growing reliance on contractors is a major concern. Local and offshore programmers provide businesses a competitive edge, but they also increase security risks. Often contractors are hired to rapidly solve problems while operating outside the security policies of employees. Once within the network, they have free access to confidential data and business systems. Even when access is restricted, these savvy individuals can easily jump to unauthorized systems-unknown ...
Cloud Computing and How To Drive Efficiency in Virtual Environments
[ Source: CiRBA ]
September 2010-
A major shift is occurring in the way capacity is managed in the data center.
Download this whitepaper to get tips on how fortune 1000 companies are:
• Using Tetris (yes, the game!) to solve data center challenges
• Optimizing workload placements
• Leveraging capacity defragmentation as a management tool
As virtualization increases its penetration into production environments, and as public and private clouds move to ...
The Virtual Office: The Next-Generation Workplace
[ Source: Wipro Technologies ]
December 2012-
Enabling mobile access to corporate applications drives workforce productivity, while self-service capabilities and a cost-efficient architecture speed adoption. Several trends make the Virtual Office an emerging, effective alternative to the traditional desktop: worker mobility, desktop virtualization and cloud computing.
Drivers for Enterprise Virtualization Diversification Quick Pulse
[ Source: Red Hat ]
December 2012-
This CIO paper explores the current landscape shifts to use of a multi-vendor strategy in virtuallzation and the drivers for these shifts. In it we find that open virtualization offers compelling business advantages and shows even greater potential as companies choose diversification to address proprietary vendor lock-in.
Red Hat Enterprise Virtualization White paper
[ Source: Red Hat ]
December 2012-
With virtual machine deployments already exceeding physical server shipments and virtualized workloads exceeding nonvirtualized workloads in the installed base, virtual is clearly the new normal in IT. As mature as the virtualization market is, the competition is actually just about to heat up. IDC data shows that a significant portion of the market is open to using a combination of hypervisors for various factors of cost and diversity.
IDC expects that over the ...
Why Linux Virtualization Is Ready For Prime Time
[ Source: Red Hat ]
December 2012-
Enterprise IT leaders are starting to take a closer look at Linux virtualization. They are spurred by the growing number of Linux workloads in the data center and the need to optimize their increasingly complex IT environments. In this paper, Frost & Sullivan examines historical concerns about Linux virtualization, and assess why, when, and how enterprises can safely virtualize their critical Linux workloads. They also review a Linux virtualization solution that meets enterprise needs: the powerful ...
Pushing On For A Successful Virtualization Journey
[ Source: Red Hat ]
December 2012-
Selecting a suitable platform for server virtualization is critical to the overall success of any virtualization or private cloud project. In the past few years, new technologies and approaches to virtualization have matured and we are seeing many enterprises take a "dual vendor" strategy as part of their goal to "de-risk" their investment should one of their virtualization vendors get acquired. Concerns and challenges still persist in some virtualization environments, and this paper discusses what ...
Demo Video: HP Virtual Application Networks
[ Source: HP ]
December 2012-
Today's networks are under stress, pressed to meet the new demands created by server virtualization, IT consumerization, web applications and multi-tenant data centers. IT organizations need to deploy massively scalable and responsive networks while keeping a lid on cost and complexity.
This ESG white paper outlines how to transition from a legacy network to a next-generation network that is cloud-friendly, virtualized, and tightly integrated for automation. Learn how scalable and secure HP Virtual ...
PowerEdge vs. HP Proliant
[ Source: Dell/Intel® Xeon® ]
December 2012-
Discover the solution that promises to expand your email capacity and gain room to grow with IT Payback in less than 19 months. Review Now.
Sponsored by:

Intel, the Intel logo, Xeon, and Xeon Inside are trademarks or registered trademarks of Intel Corporation in the U.S. and/or other ...
Microsoft Sharepoint: Dell vs. HP
[ Source: Dell/Intel® Xeon® ]
December 2012-
Improve your Share Point performance. Gain IT payback in less than 36 months. Discover if Dell or HP is better suited for your needs. Review this whitepaper now.
Sponsored by:

Intel, the Intel logo, Xeon, and Xeon Inside are trademarks or registered trademarks of Intel Corporation in the U.S. ...
Controlling Your Power and Cooling Costs with Dell PowerEdge Servers and Intel® Xeon® Processors
[ Source: Dell/Intel® Xeon® ]
December 2012-
Today's powerful business-critical applications and the sheer amount of data created by businesses require organizations to invest in powerful servers that can handle the load. Review this executive brief to see how you can control your power and cooling costs. Review now.
Sponsored by:

Intel, the Intel logo, Xeon, ...
Simplify IT Management with Dell PowerEdge Servers
[ Source: Dell/Intel® Xeon® ]
December 2012-
It's critical that today's business be able to provide high-performance business applications to their users, secure and reliable storage for their data and quickly troubleshoot problems when they do occur. Review this Executive Brief to see how you can simplify IT Management with Dell PowerEdge Servers. Review Now.
Sponsored by:

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