Service Cloud: Deliver Next Generation of Customer Service
Realize the value and operating challenges of online support communities. Chatter Communities for Service solves nearly all of the traditional problems of online communities. Use ......
BPM for Dummies
[ Source: IBM ]
August 2012-
Unleash the power of technology as a competitive advantage! Learn how your entire enterprise can become far more agile, helping you meet your goals with Business Process Management (BPM).
Download Business Process Management For Dummies, IBM Limited Edition, now and learn how BPM creates value through growth, improved performance, better productivity, higher staff effectiveness, and better customer service.
You discover why changing to BPM now makes sense for your organization, how ...
How To Build a Mission-Critical Data Center
[ Source: HP ]
May 2012-
Infrastructures must be able to quickly and cost-effectively adapt to evolving needs. Unfortunately, many companies cannot achieve this response with their current data center network architectures. The traditional three-tier model of access, aggregation, and core switching is an operational nightmare.
This white paper unveils a solution that streamlines the design of next-generation data centers to ensure the superior resiliency, performance, and agility that enterprise networks now require.
Sponsored by:<...
Avoiding the 8 Common Mistakes of Windows 7 Migration
[ Source: Dell/Microsoft ]
September 2011-
The recession put important things on hold for many organizations, like upgrading to new client systems. Now organizations such as yours are ready to upgrade and gain from better performance and efficiency by purchasing new laptops and notebooks with Windows 7 factory-installed.
Before you move dozens - or hundreds - of important business applications into a new environment, find out how other organizations tackled this challenge.
Download "Avoiding the 8 common mistakes of ...
Accountable Care and the Cloud: The Future of Medical IT
[ Source: Siemens ]
July 2011-
In this podcast, Dan Emig and David M. Hamilton of Siemens Medical explain how the cloud can help healthcare providers significantly improve business performance by shifting allocation of their limited budget and human resources away from lower-value back-office operations in favor of higher-value clinical and patient-facing services.
The cloud does this by 1) allowing healthcare IT organizations to leverage the economies of scale offered by shared, on-demand infrastructure and 2) providing turnkey access to state-of-the-art ...
Advanced Malware Exposed
[ Source: FireEye ]
May 2011-
This handbook shines a light on the dark corners of advanced malware, both to educate as well as to spark renewed efforts against these stealthy and persistent threats. By understanding the tools being used by criminals, we can better defend our nations, our critical infrastructures and our citizens. The "Operation Aurora" incident represents an example of how the threats have escalated, revealing how advanced malware is being used in a systematic, coordinated fashion to achieve ...
Creating a Timeline for Deploying Windows 7 and Eliminating Windows XP
[ Source: Dell/Microsoft ]
February 2012-
Windows XP support ends April 8, 2014. Therefore, organizations must decide when to begin their migration to Windows 7, set a target date to have Windows XP out and define the scope of the project.
This research paper reviews Gartner's key findings and recommendations for deploying Windows 7.
CISO Guide to Next Generation Threats
[ Source: FireEye ]
May 2011-
Over 95% of businesses unknowingly host compromised endpoints, despite their use of firewalls, intrusion prevention systems (IPS), antivirus and web gateways. This situation-the new status quo-results from criminals leveraging multiple zero-day vulnerabilities, commercial-quality toolkits and social media to perpetrate next-generation threats. These threats move "low and slow" and use several stages and channels to duck traditional defenses and find vulnerable systems and sensitive data.
Read this paper and learn how to regain the upper ...
8 Things That Could Affect Your Business IT Security In The Next Two Hours
[ Source: NETGEAR ]
August 2011-
Discover the secrets over-priced security consultants don't want you to know. Network security is not just about preventing a breach, it's about making every working day as productive as possible by preventing external threats.
Where should you start? Download this security brief and NETGEAR will show you the 8 things to do to improve your security posture right now.
Gartner Magic Quadrant for Enterprise LAN
[ Source: HP ]
May 2011-
Major LAN purchases and upgrades should not take place without a full competitive review. This Gartner Magic Quadrant reviews the strengths and weaknesses of the major players; including, Alcatel-Lucent, Avaya, Cisco, Extreme Networks, HP and Juniper Networks.
Enterprise Architecture With SOA
[ Source: Wipro Technologies ]
February 2010-
In today’s challenging and globalized business, drastic IT technology growth has enabled organizations to do business around the globe in a virtual boundary less environment. Enterprise Architecture, along with SOA, re-models a global organization views as a set of business process and services that has wide scalability and adaptability in terms of re-use of the business processes and services. With this SOA approach, Enterprise Architecture can transform a global organization to achieve high agility ...
Agile Architecture
[ Source: Impetus Technologies, Inc. ]
November 2008-
Traditionally, an attempt is made to make the right architectural decisions early, due to the significant anticipated cost associated with making incorrect decisions. But this contradicts with Agile practices, which encourages welcoming change. Conceptually, the goal of Agile architecture should be to minimize the architectural change by crafting software so that it can easily adapt to change. In practice, developing Agile architecture is far more difficult.
The architectural goals change dramatically during the development of ...
Ensuring Web Service Quality for Service-Oriented Architectures (SOA's)
[ Source: Oracle ]
March 2009-
Web services hold the promise of integrating software applications from heterogeneous networks and exchanging information in a simple, standardized manner.
Current trends show that the vast majority of companies are moving to services-oriented architectures (SOAs) and deploying Web services within and across their IT infrastructure. However, the success of those deployments is determined not only by the integrations and innovations that Web services make possible, but also by how Web services affect the ...
The Total Economic Impact of Daptiv PPM
[ Source: Daptiv ]
March 2009-
In August 2008, Daptiv commissioned Forrester Consulting to examine the total economic impact and potential return on investment (ROI) that enterprises may realize by deploying Daptiv PPM. Daptiv PPM is on-demand collaborative business software that allows organizations to select, staff, and manage projects across teams, departments, and divisions. This study illustrates the financial impact of deploying Daptiv PPM in a medium-sized, multi-location retail organization. In conducting in-depth interviews with four existing customers, Forrester found that these ...
SOA Alignment in eForms Architecture
[ Source: Wipro Technologies ]
July 2008-
IBM Lotus Forms provides high performance with intelligent document and business process rules in enterprise. Web services and XML schemas enhance the process automation. This places IBM Lotus Forms in alignment to SOA. Implementation of SOA and increasing the ROI creates a vital impact on business, IBM Lotus Forms position in this.
SOA for EAI
[ Source: Wipro Technologies ]
July 2008-
SOA with web services combination gives the agile power with flexibility to address the issues and challenges faced in the Enterprise application integration (EAI) world.
Top 5 Myths of Screen Scraping
[ Source: Seagull Software ]
June 2008-
Many organizations with mainframe, System i or OpenVMS applications still ask their employees to use green-screen (or text-based) user interfaces to work with essential business information. Green-screens are a business problem and a technology problem. They're unappealing, hard to learn, intimidating, and accessible only with terminal emulation software. They’re also incompatible with modern application integration methods like Web services and SOA.
The appeal of screen-scraping is understandable — it's simple and inexpensive. But ...
SOA and Web Services Lead to Smooth BPM
[ Source: Wipro Technologies ]
May 2008-
SOA and web services combination gives more adaptability and agile roll-out of a successful BPM system with the robustness to build, maintain and manage variety composite applications.
SOA Categories
[ Source: Wipro Technologies ]
March 2008-
SOA can be categorized as various types based on the expansion stages which constitute
allocation of responsibility between frontends and services of the applications. For
example, application frontend owns most of the complexity and responsibility then it is a
Fundamental SOA. However this fundamental SOA will be lacking all the features in a
fully leveraged SOA. I am going to disuses more on the SOA types and its relevance in
the maturity level towards architectural ...
Modern Data Center Cost Cutting Tips
[ Source: Oracle ]
December 2009-
Dramatically reduce data center sprawl and drive down operational costs by instituting an application grid methodology. Access the methodology to reduce costs here.
Systems Management Buyers Guide
[ Source: Dell KACE™ ]
November 2012-
Organizations of all sizes struggle to find an effective systems management solution scaled to their needs. KACE has developed a Systems Management Buyers Guide to find the product that meets your needs. Read it today.
Taming Software License Compliance through Automation: 10 Best Practices
[ Source: Dell KACE™ ]
November 2012-
Turn one of your biggest headaches - asset management - into a cost and time saving initiative. Learn about the 10 best practices to tame software license compliance. Read the white paper today.
The Quest for a Cloud Integration Strategy
[ Source: Dell Boomi ]
October 2012-
Historically, enterprise-wide integration and its countless business benefits have only been available to large companies due to the high costs of purchasing and implementing integration solutions.
Fortunately, the development of SaaS applications has leveled the playing field in terms of affordability but it has also changed the integration game significantly, due to the unique characteristics of the model itself.
SaaS applications are very cost effective, until their data is needed elsewhere ...
Bloor Research: The Economics of Cloud Managed Integration
[ Source: Dell Boomi ]
November 2012-
Application and data integration doesn't have to be slow and expensive. New cloud-based integration platforms dramatically speed results and lower costs, as outlined in this new report by Bloor Research. In this paper, you'll learn how Cloud Managed Integration:
• delivers 2.5 times faster time-to-value
• has nearly 40% lower total-cost-of-ownership (TCO)
• is speeding results at AAA, Brady and Panasas
Gartner Report: Benefits and Drawbacks of iPaaS as an Embedded Feature of
Cloud Services
[ Source: Dell Boomi ]
November 2012-
This new Gartner research describes the growing availability of integration platform as a service (iPaaS) as an embedded feature of cloud services, and the adverse effects on IT organizations unless they adopt a holistic integration strategy. In this report you will learn:
• the rising costs and increasing complexities of large,
systematic integration projects
• about the cloud services integration options
...
EMA™ Radar for Hybrid Cloud
Integration Technologies
[ Source: Dell Boomi ]
November 2012-
In this EMA Radar Report, Enterprise Management Associates evaluates seven of the leading vendors of cloud integration platforms, for the value they offer organizations in cloud to cloud, cloud to on-premise and on-premise to on-premise application integration use cases.
Evaluations were conducted according to extensive criteria in Functionality, Deployment and Administration, Architecture and Integration, Cost Advantage, and Vendor Strength, giving prospective customers a wide-ranging view of leaders in this market.
Gartner Magic Quadrant for Mobile Device Management
[ Source: Zenprise ]
November 2012-
Although MDM features have commoditized with little differentiation, the platforms are expanding deeper into enterprise mobile software and document management support. Enterprises should look not just at a vendor's MDM technology but also at how well it can support enterprise mobile needs.
e-Commerce Strategies for Business-to-Business (B2B) Sales and Marketing
[ Source: IBM ]
April 2012-
You need a single view of the customer, inventory orders and shipments everywhere - across all channels, from order initiation through to fulfillment, including returns. So you know exactly what you need, where you need it and when. Access the perfect order briefcase to learn how you can achieve.
The Business Value of Business Rules Management System
[ Source: IBM ]
April 2012-
IDC research has consistently identified BRMS technology as one of the IT industry's higher-growth areas. Just as business rules management is providing business value today, the indications are that as the industry transforms to being configuration based, service oriented, event driven, and decision centric, business rules technology is likely to play a far more important and core role in orchestrating IT activities.
Case Study eBook: Achieving Business Agility with Decision Management
[ Source: IBM ]
April 2012-
To achieve better everyday business results, organizations are turning to business rule management, or a combination of business rules and business events processing, to improve the timing and quality of the operational decisions that are driving key business processes and applications, such as claims processing, member enrollment, campaign management, payments processing, medical monitoring and customer care.
This eBook features 12 customer stories from a variety industries and business use cases. Through these stories, you?...
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Business Intelligence : Analytics, Business Process Management, Content management, Dashboards, Data Mining, Performance Management, Databases, Datamarts/Data Warehouses, Information Management, Knowledge Management, Data Quality
Development : Open Source, Windows/.NET, Web Development, Security, Mobility, Java, High Performance Computing, Embedded Systems, Development Tools, Database, Architecture & Design, C/C++
Government : Cloud/SaaS, Leadership, Information Management, Federal, Mobile & Wireless, State & Local, Enterprise Applications, Security, Policy & Regulation, Enterprise Architecture
Hardware : Virtualization Hardware, Windows Servers, Utility/On-demand Computing, Unix/Linux servers, Supercomputers, Peripherals, Macintosh, Handhelds/PDAs, Grid/Cluster Computing, Desktops/PCs, Data centers, Blades, Processors
Healthcare : Interoperability, Administration systems, Clinical information systems, Electronic medical records, The Patient, Security & Privacy, Leadership, Policy & Regulation, Mobile & Wireless
Infrastructure : ATM, Ethernet/Gigabit Ethernet, Frame relay, IPv6, Traffic Management, Network/Systems Management, PBXs, Printers, Remote Access, Routers, Switches, UPS, VPNs, WAN Optimization/Acceleration, Wide Area File Services
Internet : B2B, B2C, Browsers, E-Business/E-Commerce, E-retail, Google, Web Development, Internet Security, Search, Social Networks, Traffic Reporting/Monitoring, Web 2.0, Internet Policy
Management : Career Development, Training, Small-Medium Business, Salary/Compensation, ROI/TCO, Regulation/Compliance, Recruiting, Personnel Management, Outsourcing, Legal, H-1B, Executive Insights/Interviews, Workplace Trends
Mobility : WLAN, Wireless Security, Wi-Fi/WiMax, Wi-Fi VOIP, Smartphones, 3G Wireless/Broadband, Muni Wireless, Mobile Messaging, Mobile Business, Fixed Mobile Convergence, 802.11x, RFID
Personal Tech : Blackberry, Bluetooth, Bluray, Digital Cameras, Digital Music, Digital Rights Management, Virtual worlds, iPhone, iPod, Peripherals, Smartphones, TVs/Home Theater, Global Positioning Systems
Security : Security Administration, End user/Client Security, Encryption, Cyberterror, Attacks/Breaches, Application Security, Antivirus, NAC, Perimeter Security, Privacy, Vulnerabilities and Threats, Storage Security, Intrusion Prevention
Services : Telecom/Voice Services, Business Process Outsourcing, Business Services, Disaster Recovery, Systems Integration, Hosted Storage, Internet/Data Services, Outsourcing, Software as a Service, Hosted Applications
Software : Web Services, Service Oriented Architecture, Server Virtualization, Productivity Applications, Operating Systems, Open Source, Linux, Hosted Software/Applications, ERP, Development Tools, Databases, Database Applications, CRM, Business Systems Management, Integration, Application Optimization
Storage : Data protection, Disaster Recovery, Removable/Portable Storage, Security, Storage Fabrics, Storage Systems, Virtualization
Telecom : VOIP, Unified Communications, Voice services, PBXs, Internet policy, Presence, Collaboration Systems, Business, Regulation, Call Centers
Windows/Microsoft : Applications, Internet Explorer, Microsoft Company News, Security, Open Source, Operating system, Office Suite

