Improve banking with the IBM Smarter Process approach
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Overview: The IBM Smarter Process vision for banking Customers' expectations have never been so high. Yet, leaders at many banks and financial institutions still fail at providing a smooth, personalized, timely and relevant experience throughout channels. Operational costs remain high due to lack of integration between back-end and front-end systems, the lack of visibility into processes, and the inability to automate critical business decisions while managing risks.