Service Cloud: Deliver Next Generation of Customer Service
Realize the value and operating challenges of online support communities. Chatter Communities for Service solves nearly all of the traditional problems of online communities. Use ......
BPM for Dummies
[ Source: IBM ]
August 2012-
Unleash the power of technology as a competitive advantage! Learn how your entire enterprise can become far more agile, helping you meet your goals with Business Process Management (BPM).
Download Business Process Management For Dummies, IBM Limited Edition, now and learn how BPM creates value through growth, improved performance, better productivity, higher staff effectiveness, and better customer service.
You discover why changing to BPM now makes sense for your organization, how ...
[WHITE PAPER]
How To Build a Mission-Critical Data Center
[ Source: HP ]
May 2012-
Infrastructures must be able to quickly and cost-effectively adapt to evolving needs. Unfortunately, many companies cannot achieve this response with their current data center network architectures. The traditional three-tier model of access, aggregation, and core switching is an operational nightmare.
This white paper unveils a solution that streamlines the design of next-generation data centers to ensure the superior resiliency, performance, and agility that enterprise networks now require.
Sponsored by:<...
[WHITE PAPER]
Avoiding the 8 Common Mistakes of Windows 7 Migration
[ Source: Dell/Microsoft ]
September 2011-
The recession put important things on hold for many organizations, like upgrading to new client systems. Now organizations such as yours are ready to upgrade and gain from better performance and efficiency by purchasing new laptops and notebooks with Windows 7 factory-installed.
Before you move dozens - or hundreds - of important business applications into a new environment, find out how other organizations tackled this challenge.
Download "Avoiding the 8 common mistakes of ...
[WHITE PAPER]
Accountable Care and the Cloud: The Future of Medical IT
[ Source: Siemens ]
July 2011-
In this podcast, Dan Emig and David M. Hamilton of Siemens Medical explain how the cloud can help healthcare providers significantly improve business performance by shifting allocation of their limited budget and human resources away from lower-value back-office operations in favor of higher-value clinical and patient-facing services.
The cloud does this by 1) allowing healthcare IT organizations to leverage the economies of scale offered by shared, on-demand infrastructure and 2) providing turnkey access to state-of-the-art ...
[WEBCAST]
Advanced Malware Exposed
[ Source: FireEye ]
May 2011-
This handbook shines a light on the dark corners of advanced malware, both to educate as well as to spark renewed efforts against these stealthy and persistent threats. By understanding the tools being used by criminals, we can better defend our nations, our critical infrastructures and our citizens. The "Operation Aurora" incident represents an example of how the threats have escalated, revealing how advanced malware is being used in a systematic, coordinated fashion to achieve ...
[WHITE PAPER]
Creating a Timeline for Deploying Windows 7 and Eliminating Windows XP
[ Source: Dell/Microsoft ]
February 2012-
Windows XP support ends April 8, 2014. Therefore, organizations must decide when to begin their migration to Windows 7, set a target date to have Windows XP out and define the scope of the project.
This research paper reviews Gartner's key findings and recommendations for deploying Windows 7.
[WHITE PAPER]
CISO Guide to Next Generation Threats
[ Source: FireEye ]
May 2011-
Over 95% of businesses unknowingly host compromised endpoints, despite their use of firewalls, intrusion prevention systems (IPS), antivirus and web gateways. This situation-the new status quo-results from criminals leveraging multiple zero-day vulnerabilities, commercial-quality toolkits and social media to perpetrate next-generation threats. These threats move "low and slow" and use several stages and channels to duck traditional defenses and find vulnerable systems and sensitive data.
Read this paper and learn how to regain the upper ...
[WHITE PAPER]
8 Things That Could Affect Your Business IT Security In The Next Two Hours
[ Source: NETGEAR ]
August 2011-
Discover the secrets over-priced security consultants don't want you to know. Network security is not just about preventing a breach, it's about making every working day as productive as possible by preventing external threats.
Where should you start? Download this security brief and NETGEAR will show you the 8 things to do to improve your security posture right now.
[WHITE PAPER]
Gartner Magic Quadrant for Enterprise LAN
[ Source: HP ]
May 2011-
Major LAN purchases and upgrades should not take place without a full competitive review. This Gartner Magic Quadrant reviews the strengths and weaknesses of the major players; including, Alcatel-Lucent, Avaya, Cisco, Extreme Networks, HP and Juniper Networks.
[WHITE PAPER]
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IBM Rational To MyEclipse Blue Edition Migration
[ Source: Genuitec, LLC ]
September 2009-
The goal of this white paper is to explore and resolve common concerns and issues surrounding a migration of your development environment from IBM’s Rational Application Developer (RAD) to MyEclipse Blue Edition from Genuitec. Why might a company choose to migrate their development tools? If the migration is decided upon, how would this be done easily and effectively? This paper will answer these common types of questions, as well as explore any intangibles that ...
[WHITE PAPER]
How Outsourcing Can Help Recession-Proof Your Company
[ Source: Infuze Technologies Inc. ]
July 2009-
The economic downturn has forced many companies in the U.S. and Europe to reduce spending across the board. For the information technology organization in these companies, this financial hardship means falling behind in the fast-moving Web service-oriented economy. Outsourcing with the right offshore development partner can overcome this problem. It can enable companies to maintain an aggressive strategy of new Web application development in the face of budget reductions of up to 70 percent.
[WHITE PAPER]
Communications Challenges And Web Collaboration In Organizations
[ Source: Wipro Technologies ]
March 2009-
Recent mergers, acquisitions, and alliances in organizations drive a stronger roadmap for a stable and sophisticated enterprisewide Web-based collaboration, in the face of various factors like short supply, demand for reduction in duplication, and inefficiency.
[WHITE PAPER]
SOA Alignment in eForms Architecture
[ Source: Wipro Technologies ]
July 2008-
IBM Lotus Forms provides high performance with intelligent document and business process rules in enterprise. Web services and XML schemas enhance the process automation. This places IBM Lotus Forms in alignment to SOA. Implementation of SOA and increasing the ROI creates a vital impact on business, IBM Lotus Forms position in this.
[WHITE PAPER]
SOA for EAI
[ Source: Wipro Technologies ]
July 2008-
SOA with web services combination gives the agile power with flexibility to address the issues and challenges faced in the Enterprise application integration (EAI) world.
[WHITE PAPER]
Top 5 Myths of Screen Scraping
[ Source: Seagull Software ]
June 2008-
Many organizations with mainframe, System i or OpenVMS applications still ask their employees to use green-screen (or text-based) user interfaces to work with essential business information. Green-screens are a business problem and a technology problem. They're unappealing, hard to learn, intimidating, and accessible only with terminal emulation software. They’re also incompatible with modern application integration methods like Web services and SOA.
The appeal of screen-scraping is understandable — it's simple and inexpensive. But ...
[WHITE PAPER]
Nexaweb Advance: End-to-End Application Modernization
[ Source: Nexaweb ]
March 2008-
Legacy applications built with technologies like PowerBuilder, ColdFusion (v5 and older) Oracle Forms, COBOL and Visual Basic are costing enterprises millions to maintain, and more to upgrade. Modernizing these systems to fully functional Web applications, however, is not as simple as adding flashy UIs and deploying them in a browser. It requires well-designed procedures to transform the legacy code to a common language, and utilize that data and business logic to deploy highly-functional, interactive applications ...
[WHITE PAPER]
Keys to Data Protection: Myths, Realities and Proactive Planning
[ Source: Carbonite ]
November 2012-
Through a series of case studies, Inc. and Carbonite explore the all-too-common small business ‘nightmare’, data loss – and, examine the consequences suffered as a result of being ill-prepared. Experts Pete Lamson, senior vice president for small business at Carbonite, and Philip Jan Rothstein, president of Rothstein Associates Inc., weigh-in on the importance of making data protection a business priority. With proper – and more importantly, proactive - planning, small businesses can aptly prepare for whatever may ...
[WHITE PAPER]
The Fastest Way to a Drupal Site
[ Source: Acquia ]
April 2011-
This white paper will give you a small planning toolset and a few tips to help get you oriented. I?d like you to get a Drupal 7 website planned and online today, and the fastest way to get there is Drupal Gardens (drupalgardens.com). It saves you from the technical overhead and lets you dive into how Drupal works, exploring the administrative interface and learning how to organize content.
[WHITE PAPER]
The State of Service-Oriented Architecture (SOA) - Exclusive Research
[ Source: Transformation Enablers ]
August 2008-
Organizations are using SOA to speed application development and facilitate business process optimization plans, according to a new TechWeb survey. In these early days of SOA deployments, most companies are satisfied with their progress—but only about one-quarter rate their success as "exceptional."
[PRESENTATION]
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The Best-of-Class Strategy Makes a Return in the Cloud Era
[ Source: UNIT4 CODA, Inc. ]
November 2012-
This report takes a look at UNIT4 and how the company's financial solution Coda Financials enables the financial executive to have a no-compromise approach to financial modeling and applications choice i.e. adding, keeping or changing business applications without losing control or increasing the risk of non-compliancy.
[WHITE PAPER]
The Best-of-Class Financial Systems Strategy: An Alternative to ERP Platforms
[ Source: UNIT4 CODA, Inc. ]
November 2012-
This white paper features insight from the UNIT4 group (which includes the CODA Financials software suite) about the issues facing companies that need an adaptable financial system but not necessarily a full-blown enterprise resource planning (ERP) solution.
Also featured in this white paper: TEC's suggestions for identifying financial system functionality that will support your organization's changing processes. The latter portion of this white paper includes a descriptive checklist for soliciting such information about ...
[WHITE PAPER]
Keys to Data Protection: Myths, Realities and Proactive Planning
[ Source: Carbonite ]
November 2012-
Through a series of case studies, Inc. and Carbonite explore the all-too-common small business ‘nightmare’, data loss – and, examine the consequences suffered as a result of being ill-prepared. Experts Pete Lamson, senior vice president for small business at Carbonite, and Philip Jan Rothstein, president of Rothstein Associates Inc., weigh-in on the importance of making data protection a business priority. With proper – and more importantly, proactive - planning, small businesses can aptly prepare for whatever may ...
[WHITE PAPER]
How Prepared is Your Business if Disaster Strikes?
[ Source: Carbonite ]
November 2012-
Research from the Insurance Institute states that up to 40 percent of small businesses affected by disaster will never reopen. Carbonite provides 10 easy tips to help small businesses develop a solid disaster preparedness plan. Having such a plan in place, helps businesses minimize loss and disruption and return to normal business operations as quickly as possible in the event of a disaster. Through this checklist, small business owners will receive ideas on how to appropriately assess ...
[WHITE PAPER]
Five Ways Online Backup Keeps Your Data Safe
[ Source: Carbonite ]
November 2012-
Carbonite discusses the various steps taken to ensure the continual security and protection of customer data. Specifically, there are five areas of critical importance Carbonite focuses on – highly redundant disk drives, hardened data center facilities and best-in-class operations, specialized system monitoring software, world-class network security and encryption, and transparent access to your backup status. In this article, we explore each of these areas in-depth and the measures taken to uphold Carbonite’s commitment to data ...
[WHITE PAPER]
IBM WebSphere Application Server V8.5 Concepts, Planning, and Design Guide
[ Source: IBM ]
October 2012-
This IBM® Redbooks® publication provides information about the concepts, planning, and design of IBM WebSphere® Application Server environments. This book is aimed at IT architects and consultants who want more information for the planning and designing of application-serving environments, ranging from small to large, and complex implementations.
This book addresses the packaging and features in WebSphere Application Server and highlights the most common implementation topologies. It provides information about planning for specific tasks ...
[WHITE PAPER]
Shifting Performance Strategies and Solutions for Mobile & Web Delivery
[ Source: Akamai ]
September 2012-
Did you know that most companies underutilize services that can improve the performance of Web and mobile architectures, focusing mistakenly on more costly and complex solutions?
That's just one finding in the new independent study: Shifting Performance Strategies and Solutions for Mobile & Web Delivery, a commissioned study conducted by Forrester Consulting on behalf of Akamai Technologies.
As users flock to a growing universe of mobile devices, optimizing browsing experiences across platforms ...
[WHITE PAPER]
Virtualization + Management & Automation = Private Cloud?
[ Source: Interop ]
May 2012-
Now that you've implemented server virtualization, the next step to realizing its full potential is to add the management and automation layers to deliver cloud-like services. By optimizing and automating the virtual infrastructure, and adding self-service capabilities, IT can transform itself to run as a private cloud. This session is a primer on how to implement advanced management and automation capabilities such as automated policy-based management, performance and capacity management, automated disaster recovery, automated and ...
[PRESENTATION]
The Final Cloud Frontier: Driving Cloud Adoption for Mission Critical Apps
[ Source: Interop ]
May 2012-
In spite of the strides the cloud industry has made in addressing security and integration concerns, large enterprises are still reluctant to adopt the cloud for mission-critical applications. Resistance to cloud adoption is just as much an issue of misaligned incentives and fear of the unknown as it is about legitimate technology concerns. Breaking the impasse on mission-critical apps often can't be done directly and requires proof to be accumulated over a sustained period of ...
[PRESENTATION]
Architecting Data Center Networks in the Era of Big Data & Cloud
[ Source: Interop ]
May 2012-
Big Data clusters and SDN enabled clouds invite a new approach to data center networking. This session for data center architects will explore the transition from traditional scale-up chassis based Layer 2 centric networking, to the next generation of scale-out Layer 3 CLOS based fabrics of fixed switches.
[PRESENTATION]
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Business Intelligence : Analytics, Business Process Management, Content management, Dashboards, Data Mining, Performance Management, Databases, Datamarts/Data Warehouses, Information Management, Knowledge Management, Data Quality
Development : Open Source, Windows/.NET, Web Development, Security, Mobility, Java, High Performance Computing, Embedded Systems, Development Tools, Database, Architecture & Design, C/C++
Government : Cloud/SaaS, Leadership, Information Management, Federal, Mobile & Wireless, State & Local, Enterprise Applications, Security, Policy & Regulation, Enterprise Architecture
Hardware : Virtualization Hardware, Windows Servers, Utility/On-demand Computing, Unix/Linux servers, Supercomputers, Peripherals, Macintosh, Handhelds/PDAs, Grid/Cluster Computing, Desktops/PCs, Data centers, Blades, Processors
Healthcare : Interoperability, Administration systems, Clinical information systems, Electronic medical records, The Patient, Security & Privacy, Leadership, Policy & Regulation, Mobile & Wireless
Infrastructure : ATM, Ethernet/Gigabit Ethernet, Frame relay, IPv6, Traffic Management, Network/Systems Management, PBXs, Printers, Remote Access, Routers, Switches, UPS, VPNs, WAN Optimization/Acceleration, Wide Area File Services
Internet : B2B, B2C, Browsers, E-Business/E-Commerce, E-retail, Google, Web Development, Internet Security, Search, Social Networks, Traffic Reporting/Monitoring, Web 2.0, Internet Policy
Management : Career Development, Training, Small-Medium Business, Salary/Compensation, ROI/TCO, Regulation/Compliance, Recruiting, Personnel Management, Outsourcing, Legal, H-1B, Executive Insights/Interviews, Workplace Trends
Mobility : WLAN, Wireless Security, Wi-Fi/WiMax, Wi-Fi VOIP, Smartphones, 3G Wireless/Broadband, Muni Wireless, Mobile Messaging, Mobile Business, Fixed Mobile Convergence, 802.11x, RFID
Personal Tech : Blackberry, Bluetooth, Bluray, Digital Cameras, Digital Music, Digital Rights Management, Virtual worlds, iPhone, iPod, Peripherals, Smartphones, TVs/Home Theater, Global Positioning Systems
Security : Security Administration, End user/Client Security, Encryption, Cyberterror, Attacks/Breaches, Application Security, Antivirus, NAC, Perimeter Security, Privacy, Vulnerabilities and Threats, Storage Security, Intrusion Prevention
Services : Telecom/Voice Services, Business Process Outsourcing, Business Services, Disaster Recovery, Systems Integration, Hosted Storage, Internet/Data Services, Outsourcing, Software as a Service, Hosted Applications
Software : Web Services, Service Oriented Architecture, Server Virtualization, Productivity Applications, Operating Systems, Open Source, Linux, Hosted Software/Applications, ERP, Development Tools, Databases, Database Applications, CRM, Business Systems Management, Integration, Application Optimization
Storage : Data protection, Disaster Recovery, Removable/Portable Storage, Security, Storage Fabrics, Storage Systems, Virtualization
Telecom : VOIP, Unified Communications, Voice services, PBXs, Internet policy, Presence, Collaboration Systems, Business, Regulation, Call Centers
Windows/Microsoft : Applications, Internet Explorer, Microsoft Company News, Security, Open Source, Operating system, Office Suite
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