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Overview: This white paper describes VS Logger call recording software and its benefits and shows screenshots of the product's interface.
VS Logger provides protection from lawsuits and makes it easy to quickly defuse customer disputes. In addition, it provides business phone security, makes employee training and performance reviews easy, reduces data entry errors, and provides a lower-cost alternative to traditional third-party verification programs.
Users can learn how to use VS Logger in minutes to monitor live phone calls, automatically record calls, find particular call recordings, generate performance and usage reports, grade calls using custom QC tests, and e-mail call recordings in a click.
VoiceCon SF 2009 Keynote: Mark Straton, Siemens
Mark C. Straton, the Senior Vice President of Voice & Applications Marketing at Siemens Enterprise Communications Group delivers a keynote.
Internet Protocol (IP) Communications: what users really think of it
Both CIOs and IT teams agree that IP Communications can be of tremendous value. This survey reveals why IP adoption is increasing at a rapid rate, as well as the concerns surrounding IP.
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