From Voice Over IP To Unified Communications Simplify System From Voice Over IP To Unified Communications Simplify System

From Voice Over IP To Unified Communications Simplify System Management

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Source: ShoreTel

Date: October 2010

Type: White Paper

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Overview: Telephone system manageability depends to a great extent on the underlying architecture of the voice system. Some platforms are extensions of legacy voice switches, others are built on top of legacy data technologies, and still others were designed from the ground up for converged voice and data.

The architectural approach for integrating new systems has serious implications for management, because the different components of the consolidated voice system-such as voicemail, network call routing, and client applications-are managed by different tools.

In this paper you will learn more about how various architectural approaches impacts overall system manageability.

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