UBM: TECH DIGITAL RESOURCE LIBRARY

How Small and Midsize Professional Services Firms Can Use Unified Communications to Maximize Success

by Avaya

Jan 30, 2012

Download Small and midsize services firms have always needed the ability to deliver services that will differentiate them from their competitors. But with fierce competition and a mobile workforce, the need has taken on a new urgency.

How can you increase revenue while improving customer satisfaction, without expanding your workforce? This paper explores a strategy that every firm has at its disposal: the wise use of today's sophisticated unified communications solutions.


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