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Overview: An RFP process to purchase a new enterprise communications system can be an exhaustive and time consuming experience. The objective of this presentation is to facilitate this task for customers who plan to issue an RFP for an IP telephony system in the near future. Mark Pendleton presents NEC's response to VoiceCon's RFP, providing a look at one vendor's particular approach to the request. It covers: system architecture and design of common control and common equipment, voice terminals, generic software features, voice/integrated messaging, ACD features/functions, Unified Communications options, and systems management.
Networking and Unified Communications
IT managers face a difficult task in trying to offer robust services and applications while reducing IT costs and complexity. With unified communications, IT managers can...
Internet Protocol (IP) Communications: what users really think of it
Both CIOs and IT teams agree that IP Communications can be of tremendous value. This survey reveals why IP adoption is increasing at a rapid rate, as well as the concerns surrounding IP.
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