Mar 31, 2009
Download In this presentation, John Dunne, of Prognosis, discusses the monitoring and troubleshooting of IP Telephony systems and presents practical, real-world considerations. He explores the IP Telephony ecosystem and how it can be monitored for greatest effect, both in real time and using historical reporting. Dunne addresses the most common issues faced when using IPT and the common issues that underlay them. He also outlines how to put together a toolkit that best serves your needs, as well as generating the best possible return on investment.