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Overview: In this presentation, John Dunne, of Prognosis, discusses the monitoring and troubleshooting of IP Telephony systems and presents practical, real-world considerations. He explores the IP Telephony ecosystem and how it can be monitored for greatest effect, both in real time and using historical reporting. Dunne addresses the most common issues faced when using IPT and the common issues that underlay them. He also outlines how to put together a toolkit that best serves your needs, as well as generating the best possible return on investment.
VoiceCon SF 2009 Keynote: Mark Straton, Siemens
Mark C. Straton, the Senior Vice President of Voice & Applications Marketing at Siemens Enterprise Communications Group delivers a keynote.
Internet Protocol (IP) Communications: what users really think of it
Both CIOs and IT teams agree that IP Communications can be of tremendous value. This survey reveals why IP adoption is increasing at a rapid rate, as well as the concerns surrounding IP.
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