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Overview: In this presentation, John Dunne, of Prognosis, discusses the monitoring and troubleshooting of IP Telephony systems and presents practical, real-world considerations. He explores the IP Telephony ecosystem and how it can be monitored for greatest effect, both in real time and using historical reporting. Dunne addresses the most common issues faced when using IPT and the common issues that underlay them. He also outlines how to put together a toolkit that best serves your needs, as well as generating the best possible return on investment.
Networking and Unified Communications
IT managers face a difficult task in trying to offer robust services and applications while reducing IT costs and complexity. With unified communications, IT managers can...
Internet Protocol (IP) Communications: what users really think of it
Both CIOs and IT teams agree that IP Communications can be of tremendous value. This survey reveals why IP adoption is increasing at a rapid rate, as well as the concerns surrounding IP.
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